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Vault client 2014 re installation issue- still detected as 'Installed'.

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Message 1 of 3
skhuam
490 Views, 2 Replies

Vault client 2014 re installation issue- still detected as 'Installed'.

Currently we are upgrading our Vault from version 2013 to 2014. I had installed Vault client 2014 in our machine and due to certain error from Vault server and others, we had uninstalled it from control panel. The issue is when I tend to reinstall Vault client into the same machine again, it showing this Vault client 2014 had been installed. 

 

I had gone trough the page- How to remove all Autodesk products from a Windows system from Autodesk website and roughly have the idea, but instead of delete ALL suggested folder, i deleted those related to Vault, as there are still other Autodesk application running in my machine. I also done to delete the add-in for Microsoft Office. 

 

What else I can do in order for me to start the Vault client installation? Thanks.

2 REPLIES 2
Message 2 of 3
edwin.prakoso
in reply to: skhuam

Hi Skhuam,

 

Try to uninstall Vault Client using FixIt then try to install it again.

Read this documentation how you can do it.

If this post solves your problem, please mark it as solved. It will help others with a similar problem to find a solution.

Kind regards,

Edwin Prakoso
LinkedIn | Website | Twitter
Message 3 of 3
khphong
in reply to: edwin.prakoso

Great Edwin, 

 

Thanks you, excellent. It helps.

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