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So this morning, I get into the office and find about 75% of our users are now getting the standard error shown below:
This error is from a user with elevated permissions (Content Center Editor, admin, etc.). He gets this error any time he attempts to check in an existing file back into Vault or when selecting a new family member for CC parts or if he creates a new CC part. Yet if he creates a new part or assy model, he can save into Vault without issue.
Most can't save new files, but can save and check in existing, while others are out on both counts.
I've reset their permissions, given them Admin permissions, etc. all to no avail.
HELP!!!
I did submit a critical support request to our reseller, waiting on the call as we speak. Just hoping to find a possible cause/fix as soon as I can.
TIA
Cheers,
Jim O'Flaherty
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Owner - Celtic Design Services, LLC - cdscad.com - An Autodesk Service Partner
We are available for hire. Please DM me or visit our website
Autodesk Inventor Certified Professional * Autodesk Certified Instructor * Autodesk Expert Elite * AU Speaker 2015 through 2022 * AU Speaker Mentor
"Mr. O'Flaherty, never go into small computers. There's no future in them" - Dr. C.S. Choi circa 1984
My user account also has this issue for a new file:
Yet, I can check out, modify, and check back in existing files.
Cheers,
Jim O'Flaherty
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Owner - Celtic Design Services, LLC - cdscad.com - An Autodesk Service Partner
We are available for hire. Please DM me or visit our website
Autodesk Inventor Certified Professional * Autodesk Certified Instructor * Autodesk Expert Elite * AU Speaker 2015 through 2022 * AU Speaker Mentor
"Mr. O'Flaherty, never go into small computers. There's no future in them" - Dr. C.S. Choi circa 1984
About to reboot server in hopes that clears things.
Looking at the event logs, etc I'm seeing a few warnings and errors, most are Group Policy related, which leads me to think something went sideways during the push of those??? Checking with IT.
disk space, we have just under a TB of space available, no worries there.
Cheers,
Jim O'Flaherty
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Owner - Celtic Design Services, LLC - cdscad.com - An Autodesk Service Partner
We are available for hire. Please DM me or visit our website
Autodesk Inventor Certified Professional * Autodesk Certified Instructor * Autodesk Expert Elite * AU Speaker 2015 through 2022 * AU Speaker Mentor
"Mr. O'Flaherty, never go into small computers. There's no future in them" - Dr. C.S. Choi circa 1984
Server rebooted, error still exists for those users.
Cheers,
Jim O'Flaherty
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Owner - Celtic Design Services, LLC - cdscad.com - An Autodesk Service Partner
We are available for hire. Please DM me or visit our website
Autodesk Inventor Certified Professional * Autodesk Certified Instructor * Autodesk Expert Elite * AU Speaker 2015 through 2022 * AU Speaker Mentor
"Mr. O'Flaherty, never go into small computers. There's no future in them" - Dr. C.S. Choi circa 1984
Users have rebooted as well now, still exists.
At the moment users are dealing with this as best they can and keeping new files local for the time being.
Lord help us if any HD's crash.
No contact yet from our reseller.
Happy Friday all....LOL
Cheers,
Jim O'Flaherty
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Owner - Celtic Design Services, LLC - cdscad.com - An Autodesk Service Partner
We are available for hire. Please DM me or visit our website
Autodesk Inventor Certified Professional * Autodesk Certified Instructor * Autodesk Expert Elite * AU Speaker 2015 through 2022 * AU Speaker Mentor
"Mr. O'Flaherty, never go into small computers. There's no future in them" - Dr. C.S. Choi circa 1984
@DarrenP , thanks, but no.
From what little I've been able to gather, we are having some stability issues with a security policy and or the server itself. I'm now to the point of having to assume the issues I run into here are internal.
All Clients and Vault server are up to date on service packs for 2023.
Cheers,
Jim O'Flaherty
Did you find this post helpful? Feel free to Like this post.
Did your question get successfully answered? Then click on the ACCEPT SOLUTION button.
Owner - Celtic Design Services, LLC - cdscad.com - An Autodesk Service Partner
We are available for hire. Please DM me or visit our website
Autodesk Inventor Certified Professional * Autodesk Certified Instructor * Autodesk Expert Elite * AU Speaker 2015 through 2022 * AU Speaker Mentor
"Mr. O'Flaherty, never go into small computers. There's no future in them" - Dr. C.S. Choi circa 1984
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