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Today we applied patches 2018.8 and 2018.8.3 patches to our server and now users are not able to retrieve any files from the server. The below error results when we try to perform actions such as trying to view a file or trying to edit a user account.
This event also generates the following exception in the File Store Logs:
10/7/2020 5:01:39 PM *******************************************************************
Error: Soap Exception ( mesg-id = 637376868997742488 )
Exception: WebServiceError [8005] (https://serverName/)
Stacktrace: at Connectivity.Server.Proxies.ServiceAccessor`3.Execute(String remoteServer, Action`1 action)
at Connectivity.Filestore.FilestoreScheduler.GetCurrentEvents(ICollection`1 eventClasses)
at Connectivity.Server.Common.Services.Scheduler.ExecuteScheduledEvents()
at SyncInvokeNotify(Object , Object[] , Object[] )
at System.ServiceModel.Dispatcher.SyncMethodInvoker.Invoke(Object instance, Object[] inputs, Object[]& outputs)
at System.ServiceModel.Dispatcher.DispatchOperationRuntime.InvokeBegin(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage5(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.ImmutableDispatchRuntime.ProcessMessage11(MessageRpc& rpc)
at System.ServiceModel.Dispatcher.MessageRpc.Process(Boolean isOperationContextSet)
Exception(Inner): Could not establish trust relationship for the SSL/TLS secure channel with authority 'serverName'.
Stacktrace(Inner):
Server stack trace:
at System.ServiceModel.Channels.HttpChannelUtilities.ProcessGetResponseWebException(WebException webException, HttpWebRequest request, HttpAbortReason abortReason)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
at System.ServiceModel.Channels.RequestChannel.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Dispatcher.RequestChannelBinder.Request(Message message, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan timeout)
at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)
at Connectivity.Server.Proxies.SiteService.SiteService.SignInSite2(SignInSite2Request request)
at Connectivity.Server.Proxies.SiteAuthenticator.SignIntoSite(String remoteServer, String vaultname)
at Connectivity.Server.Proxies.ServerTokenCache.Get(Lazy`1 authenticator, String remoteServer, IResourceStore vault, SecurityHeader expiredToken)
at Connectivity.Server.Proxies.ServiceAccessor`3._service(String remoteServer, Boolean reSignin)
at Connectivity.Server.Proxies.ServiceAccessor`3.tryexecute(String remoteServer, Action`1 action, Int32 attemptCount)
at Connectivity.Server.Proxies.ServiceAccessor`3.Execute(String remoteServer, Action`1 action)
Exception(Inner): The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.
Stacktrace(Inner): at System.Net.HttpWebRequest.GetResponse()
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelRequest.WaitForReply(TimeSpan timeout)
Exception(Inner): The remote certificate is invalid according to the validation procedure.
Stacktrace(Inner): at System.Net.Security.SslState.StartSendAuthResetSignal(ProtocolToken message, AsyncProtocolRequest asyncRequest, Exception exception)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessReceivedBlob(Byte[] buffer, Int32 count, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.StartReceiveBlob(Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.CheckCompletionBeforeNextReceive(ProtocolToken message, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ForceAuthentication(Boolean receiveFirst, Byte[] buffer, AsyncProtocolRequest asyncRequest)
at System.Net.Security.SslState.ProcessAuthentication(LazyAsyncResult lazyResult)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)
at System.Net.TlsStream.ProcessAuthentication(LazyAsyncResult result)
at System.Net.TlsStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.PooledStream.Write(Byte[] buffer, Int32 offset, Int32 size)
at System.Net.ConnectStream.WriteHeaders(Boolean async)
Finally, I get the following message when I try to open the Administration from the ADMC I get the following error:
I have tried reboots, IISRESET, did an installation Repair, and it looks like the IIS Application pools are as they should. Nothing has fixed the issue. Also, the certificate is signed by a known entity and it was working before the patch.
Please help, I am running out of ideas. Thanks!
Solved! Go to Solution.