VAULT PRO 2018 AND INVENTOR 2018 - SERVER RENAMING CONUNDRUM

[Anonymous]

Software Overview:

Vault client build: 23.0.76.0

Inventor Pro build: 227, Release 2018.2.3

Windows 10 64 bit.

We are currently running two Vault servers.  One for production and a second for development.

The IT department has been setting up the servers and installing the Vault server software.  We recently updated from Vault PRO 2017 to Vault PRO 2018.

The IT guy/department decided that we needed to remove the version name from the vault server name (physical PC name).

I'm not sure what he did, but after doing the rename to our development server we are not able to obtain any of the IV files from the newly renamed server.

All of the files show the current owner as the previous name of the server.  Not the new name.

The IT guy tells me that the problem is on my end and that he's followed the appropriate steps while doing the renaming of the server.

I've attached three images of the three dialogs which appear when any file opened from Vault.

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[psaarloos]

Hi,

Do you know which steps the IT department took to rename the Vault server? Before or after renaming the server name itself you must perform a command line operation to rename the site within ADMS well. More info can be found here.

Hope it helps! (Do not forget to use an Administrator command prompt when executing the command line operation.

[Anonymous]

Appreciate the information, will check with IT guy to see what exactly he did while renaming the computer.

[johannes.bauer]

This is the command line in question:

https://knowledge.autodesk.com/support/vault-products/learn-explore/caas/CloudHelp/cloudhelp/2014/EN...