Vault Basic 'View in window' behaviour

[DCA3000]

I've been using Inventor Pro 2022 and Vault Basic 2022 for a couple of years, and have just been given a new workstation by my company. Inv and Vault 2022 are installed, as is Design Review.

On my old PC, when in the Vault right-clicking on a dwf (or dwg) and selecting 'open in window' did just that, the drawing opened in a small window within the vault software. This is how I like it.

On my new PC doing this results in the drawing opening in Inventor Read-only. I don't want this, I want it to open in a window as it used to. I have been through the various options screens in Vault and everything looks to match the settings of my old pc.

What am I missing?

Thanks

[gandhey]

Hello @DCA3000 ,

Are you doing the 'View in Window' command on the same file in new machine ?

Can you check if you have the dwf file created for the inventor file you are trying to view ?

If yes, can you please share the video of the issue.

regards,

Yogeshwar

(Vault team)

[RajSchmidt]

Have a look at the various settings in your client options. Especially the default settings for viewing (https://help.autodesk.com/view/VAULT/2022/ENU/?guid=GUID-18A5B6A9-933C-46AF-9865-79A15C3ED6E5)

Another hint: You should really consider updating the software since neither Vault nor Inventor 2022 are supported on Windows 11.

[DCA3000]

Hi, sorry for the delayed reply! In answer to your questions, this happens with any file, not just the one in the video.

Also, we have our Inventor / Vault set up so that a DWF is generated any time a file is checked into the Vault.

I've attached a video showing what happens, screen capture wouldn't work properly so the video was taken with my phone.

Previously, when I clicked on the image in the preview tab, a larger image would appear there, but now I get a message saying to install Design Review.

Design Review is installed but I still get this message.

When I right click on the file and select 'View in window' you can see what happens. Previously, the file would open in a window (in fact you can see a window appear for a split second)

it then disappears again and Inventor Read-only opens showing the file.

I've checked all my settings in the Vault and Inventor and they appear to be the same as on a colleague's machine which is working as expected.

Any thoughts?

[steveh3]

Do you have Inventor installed on that machine? We had a similar situation on users who don't use Inventor , they only had Vault and the View in Window would always open in Read-Only. Have to do some digging to see what we did to fix this.

Also, I am assuming you are trying to view the same file on both machines? If the dwf doesn't exist or failed on check in...It will open in Inventor Read-Only.

Best,

Steve H

[ihayesjr]

Please review this article.

Start by launching Design Review outside of Vault. 

"Autodesk Design Review is not installed and is required to view files..." when viewing files in Vau...