Vault 2024 Error

Vault 2024 Error

Avinash_MPG7DC
Community Visitor Community Visitor
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Message 1 of 6

Vault 2024 Error

Avinash_MPG7DC
Community Visitor
Community Visitor

When i try to get the dwg fine.  dll error is popping up,.  

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Message 2 of 6

johannes.bauer
Autodesk Support
Autodesk Support

@Avinash_MPG7DC can you check this article: https://knowledge.autodesk.com/article/Error-DWGLibrary-dll-on-specific-client



HTH
-Johannes

Customer Technical Success
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Message 3 of 6

Avinash_MPG7DC
Community Visitor
Community Visitor

 Hi @johannes.bauer, yes I had referred to the article, repair/reinstallation of Vault 2024 I tried but no luck! same error.   

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Message 4 of 6

johannes.bauer
Autodesk Support
Autodesk Support

Please open a support case. Thanks.



HTH
-Johannes

Customer Technical Success
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Message 5 of 6

Avinash_MPG7DC
Community Visitor
Community Visitor

Could you please guide me the procedure to open a support case. Thanks.

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Message 6 of 6

Gabriel_Watson
Mentor
Mentor
You can check your open cases in this page below:
https://manage.autodesk.com/support-cases

To open a new support ticket, I'm afraid you would have to "Ask the Autodesk Assistant" (but don't worry, it shouldn't bite) to narrow down the question by selecting "Post-purchase support" > Help using my software > Vault Products > then keep responding until you can talk to an agent or file the ticket:
https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Unable-to-find-whe...
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