Get /Checkout Error

tonythm
Advocate
Advocate

Get /Checkout Error

tonythm
Advocate
Advocate

Dear All,

 

I get this error when using the command "Get" file from Vault Basic. Anyone with experience please help me.

tonythm_0-1691713042565.png

 

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jorgen.bjornes
Collaborator
Collaborator

User name or password??  Not seen that one before. Does the same thing happen after a logout/login?

Or if you log on with a different vault user?

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gandhey
Autodesk
Autodesk

Hi @tonythm ,

 

Do you get this error only on 'Get/Checkout' action for any other actions in vault client for this user/session ?

 

Regards,

Yogeshwar

(Vault team)

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tonythm
Advocate
Advocate

Hi @gandhey , @jorgen.bjornes 

 

I only get "Get/Checkout" error. Other commands have no problem. And all other users/Administrator get the same error.
I tried to change some access rights on the server and got the error as below.

tonythm_0-1691744040932.png

 

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ihayesjr
Community Manager
Community Manager

@tonythm 

This looks like a server side error, possibly with the impersonation account.

Can you check the server logs to see what it recorded?




Irvin Hayes Jr
Sr. Product Manager
Autodesk, Inc.

Vault - Under the Hood Blog
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