Upchain PDF translation changes drawing font, blacks-out PNG images in drawing, and loses color

[smcfaddenCYM96]

A SOLIDWORKS drawing generated during initial Item creation and subsequent check-ins retains the document font, PNG images, and all colors; however, when an item is released, its PDF translation loses the document font (converting to a new font), PNGs in the drawing convert into a black box, and all colors are lost. This can negatively impact my ability to communicate specifications to my suppliers, to the point that these translations are unusable. This translation automation is one of the main selling points of Upchain, but these formatting problems kill that point. I would like to suggest that in a future update, the PDF translations retain all of the font, image, and also document color formatting from the original SLDDRW file.

[DRueda_ARK]

the image you must change to .bmp

For the font i have at the starting the same issue. do this:

- Create new drawing template and use the font: Arial or your preference font. only do some text.

- Check that you show correctly the font.

You need to re-generate from zero the Template of solidworks to clean trash and homogenize the font you use.

[lucasGK5RG]

I have the same issue and for now there's a workaround for some of those issues:

1. I suggest using the font "MS Gothic", it keeps the format very closely to what you see in SolidWorks (it can even let you keep fraction formats if you type them in Unicode).
2. For pictures, you should copy and paste your images with a white background, usually from a JPEG or BMP file, but copy the pixels, not the file in you Windows Explorer.
3. In regards to the shaded colors in SolidWorks, Autodesk currently uses the DWG file to translate our document to PDF, so it only keeps basic colors like the ones you do in Line formats or Area Fills, if they could map the attributes not from a DWG but from the PDF itself it would be great.