Announcements
Welcome to the Upchain Ideas Board! Before posting, please read the helpful tips here. Thank you for your Ideas!
Community
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Remove users from your tenant

Remove users from your tenant

I recently had the need to remove some users from my Tenant, to do this it is necessary to request support from Autodesk technical support, this is something very impractical and time consuming, the easiest thing would be for the Tenant admin to have the ability to remove users himself It's a change I really hope they make soon.

3 Comments
Status changed to: Gathering Support

Hi @jose.frias65NJ8,

for what reason you needed a user to be removed? Did you explore our option for deactivating a user in Upchain? 

Best regards,

Andreja Schneider

Screenshot 2023-04-03 at 12.17.41.png

jose.frias65NJ8
Contributor

Hi @andreja.schneider  . I am aware of the "inactive" status, however due to company policies when a user ends their employment relationship they must be removed from all accounts and sites related to the company, which includes Upchain, for this reason changing the status to "Inactive" does not works for me. Besides is ridiculous that the Tenant admin does not have this type of permissions.

Status changed to: Under Review

@jose.frias65NJ8 Upchain is a PDM system that dynamically links all data associated with that user. Therefore, for audit purposes, you are unable to completely remove it because it would be impossible to link the actions of that user with your Items. In many cases you need a trail so you can see what that user has done, he was also legally bound to do any intentional harm to your data.

We will review the possibility of hiding inactive users out of the dashboard to provide easier active user management.

Can't find what you're looking for? Ask the community or share your knowledge.

Submit Idea  

Autodesk Design & Make Report