Regenerate Visualization file on items with already existing visualization file

[HansChristianFossum]

Se pictures below.

Background/problem:

If a visualization file is generated for an item, it is not possible to regenerate the visualization file. If you try to regenerate the visualization file by clicking the action menu on an item and then selecting "Visualization" -> "Regenerate All" or "Regenerate One" you are getting the message shown in the picture below telling "The visualization for the selected item will not be regenerated since it already has a visualization."

Since the generation of visualization files is failing relatively frequent by generating incorrect or white thumbnails, an option for recreating these visualization files is highly needed.

Suggestion for improvement:

The "Regenerate All" or "Regenerate One" for visualization files should be available also for items with already existing visualization files.

[PualQuek]

Hi @HansChristianFossum,

The team and I had a short discussion about your request.

We would be delighted, along with the team, to arrange a convenient time for a brief discussion with you to understand how we could potentially offer you further assistance.Please feel free to send me a private message regarding this.

Regards,
Paul
Principal  User Experience Designer (Upchain)  

[PualQuek]

Regards,
Paul
Principal  User Experience Designer (Upchain)  

[jhenryJ62P9]

Has any progress been made on this issue/suggestion? The only way to currently fix this is to rebuild/refresh/save-in which isn't possible for released items unless you rerelease. The blank or error thumbnail is quite common when people don't notice it or are trying to get something released quickly.

How do you get to that action menu for the visualization....I'm not even really seeing it unless it was removed in an update or something?

[PualQuek]

Hi @jhenryJ62P9 

We are gathering more insights from customers like yourself who have encountered this behaviour. And we are working on exploring the various options to solve it.

To answer to your question, the capability is available for quite awhile in the web App or you do not have the relevant permission level to see it. You can access it via Click more actions icon next to the Item BOM.

Regards,
Paul
Principal  User Experience Designer (Upchain)