Device limit reached

[hod_mech]

We have 125 subscriptions and are currently using 70 of them in the lab. However, after logging into 20 systems, a "Device limit reached" dialog box appears. Despite having more than 100 subscriptions available, this issue persists. I have noticed that the problem arises particularly when we change the operating system and reinstall AutoCAD. Please address this issue as soon as possible.

[emily.caulfield]

Hi hod_mech, is this an Upchain question or an AutoCAD question? If you're experiencing issues, you should submit a support ticket. Thanks!

[wangcha]

Hi @hod_mech, it sounds like an AutoCAD issue; please check if the below article helps.  https://www.autodesk.com/support/technical/article/caas/sfdcarticles/sfdcarticles/Device-limit-reach...