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"Let's get you signed up on the latest version" after starting trial
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Hello,
I'm a new user trying to trial AutoCAD 2026 and Navisworks Manage 2026.
- I created an account on the website
- I clicked Start Trial on the website
- I filled out the information and downloaded the installers
- I installed the software
- I restarted my PC
- I launched the software
- Both will not work, with the error at start-up: "Let's get you signed up on the latest version" prompting me to "Get free trial" (which I have already done).
Logging in to my account, I have the trials staring back at me, showing 15 days and 30 days remaining. It's all there.
I have tried the following:
- Uninstalling, and reinstalling, per the prompts shown - same errors.
- Downloading and using the Licensing Sign-in Helper, resetting the sign-in options for the software - when I start them both up fresh, and manually sign in at start-up, I also get the same errors.
This is monumentally frustrating, and honestly, it doesn't bode well for me buying into the Autodesk products.