Autodesk Marketplace can't leave reviews

Autodesk Marketplace can't leave reviews

mjohnsonWCNJU
Contributor Contributor
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Message 1 of 9

Autodesk Marketplace can't leave reviews

mjohnsonWCNJU
Contributor
Contributor

With the recent switch from Autodesk App Store to Autodesk Marketplace, how can users submit reviews? I can't find it and I asked a user who I confirmed downloaded it and they said they don't see a spot to submit reviews either.

 

I see the Ratings and Reviews section - I just don't see a place to leave a rating/review.

Matt Johnson - Founder of Thermist
Accepted solutions (1)
702 Views
8 Replies
Replies (8)
Message 2 of 9

pendean
Community Legend
Community Legend

@mjohnsonWCNJU Have you tried asking "them" in Platform Services yet? I'm not a member so I can't take you further than this

https://aps.autodesk.com/get-help 

Message 3 of 9

rrogersRM
Advocate
Advocate

To add to this, I don't see release notes anymore either. It's really nice to see if an update is worth your time installing or not based on release notes.

Message 4 of 9

pendean
Community Legend
Community Legend
Accepted solution

@rrogersRM wrote:

To add to this, I don't see release notes anymore either. It's really nice to see if an update is worth your time installing or not based on release notes.


It's not well developed or customer (target audience) friendly so far, looks half-baked.

Message 5 of 9

mjohnsonWCNJU
Contributor
Contributor

Good idea, I just sent an email. 

Matt Johnson - Founder of Thermist
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Message 6 of 9

mjohnsonWCNJU
Contributor
Contributor

I hadn't caught that but that is also missing. This may be intentional to keep the website less cluttered, but I agree with you I think it is nice to have release notes. 

Matt Johnson - Founder of Thermist
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Message 7 of 9

mjohnsonWCNJU
Contributor
Contributor

FYI, I did email Autodesk and I got an email confirming the feature is not available with current release and they are working to make it live in coming weeks...

Matt Johnson - Founder of Thermist
Message 8 of 9

bhavani_sankuratri
Autodesk
Autodesk

Hi @mjohnsonWCNJU 

I wanted to check in and see if you still needed assistance, or if you found a solution to your question already? Let us know if you need further assistance by providing an update or if you have found a solution, please share it with the community so other members who may have the same question could learn from your experience.
 

Bhavani Sankuratri | Community Manager
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Message 9 of 9

mjohnsonWCNJU
Contributor
Contributor

Hi @bhavani_sankuratri 

The Autodesk marketplace still does not have the ability to add reviews. This was available before the upgrade but has not been possible for a few months... So yes I'm still waiting on Autodesk to correct this.

Matt Johnson - Founder of Thermist
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