No link to forums from Autodesk home page?

No link to forums from Autodesk home page?

butch_berney
Enthusiast Enthusiast
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Message 1 of 5

No link to forums from Autodesk home page?

butch_berney
Enthusiast
Enthusiast

There doesn't seem to be a link to the Autodesk community forums anywhere on the Autodesk.com home page...or if it's there I struggle to find it. There is a drop down for "Community", but nothing in the drop down seems to point to forums. If there is a link, and I'm just not finding it, then perhaps it could be a bit more obvious?

 

The problem I run into is that I go to the forums sporadically, with large enough gaps in time that I forget that the forums are at forums.autodesk... and then poke around, or type forums into the search bar which generally doesn't find a link to autodesk forums. Maybe I'm the only one that struggles to find the forums? Or maybe it's obviously there and I'm just missing it?

 

Anyway, something for the Autodesk.com suggestion box. Please make the community forums easier to find from the home page.

341 Views
4 Replies
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Message 2 of 5

patrick-emin
Collaborator
Collaborator

Hi, true, difficult to find this list, I made one here.

  
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Message 3 of 5

CGBenner
Community Manager
Community Manager

@butch_berney 

Hi, from the Home Page, click on that Community tab you found at the top, then on the resulting Community Page scroll down to the first set of three "cards", and look to the right for the forums link.  It's a bit of a journey from the very top of Autodesk.com.  My recommendation would be to bookmark the Forums homepage to save some clicks.

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Chris Benner

Community Manager - NAMER / D&M


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Message 4 of 5

butch_berney
Enthusiast
Enthusiast

OK...it's there, but why not just put a link to the forums under the community drop down. As a user, and a customer, the forums are pretty much the only thing that I use on the Autodesk website, and I have to believe I am NOT in the minority of Autodesk's customers. I have no data to support my claim, but it seems a reasonable conclusion. 

 

The response really feels like "customer is wrong..." and "it's so easy to fix your problem, why should Autodesk bother". I agree that I could simply put a link in my favorites...but I shouldn't have to. I also suspect that your feedback wasn't meant that way, but I assure you that is how it was interpreted. 

 

Anyway, customer (me) has provided feedback about a minor grievance, with an apparently straightforward solution. I don't need to keep beating the horse. I do appreciate that you showed me where the path to the forums is now, and hopefully I will remember next time 😉

 

butch_berney_0-1763401769428.png

 

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Message 5 of 5

pendean
Community Legend
Community Legend

@butch_berney Agreed that while it is not intuitive, it probably should at least be it's own listing and link in that pull-down at the very least, probably just below this one

pendean_0-1766439932349.png

 

How hard can that be to achieve in the next forums refresh that you all like to do several times a year @CGBenner