Problem with payloads in "configure connection"

[mi_perone]

After following the step-by-step tutorials, I got stuck in the "configure connections" section because the payloads don't appear like in the video and I can't continue. I kindly ask for some advice to solve this problem as soon as possible. Thank you so much.

@jessica_smith 

[jessica_smith]

Hi @mi_perone 

Couple questions

1. How are you sending the data to Tandem?
2. After the data is sent, are you seeing any errors?
3. Did you refresh Tandem after the data was sent to Tandem?

[mi_perone]

How can I send the data to Tandem? Can you tell me the steps to follow to send the data to Tandem? thank you for your interest

[jessica_smith]

@mi_perone For more info on how to get started with Streams, please check out the below resources.

• Streams info on AKN
• Forums
  • Streams Highlight - Setting up a Connection in Tandem
  • Streams Resouces

If these resources do not resolve your issue, please submit a support request, here