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Linking Contract # with End User

Linking Contract # with End User

Please add on the admin page a way to determine which end user has which contract#.

 

Currently there is no link between contract# and end user on the Admin page.

 

This is important when renewing licenses for a team of multiple people.  There is no way to know which end user's license is expiring.  Before renewing a license I need to contact the end user and confirm that they would like their license renewed.  The admin page is not currently a sufficient tool to do this.

 

The admin page should be explicit in stating this information.

 

Customer support's only solution was a roundabout method of looking at multiple pages on the admin and effectively guessing who the end user should be.

 

3 Comments
Simon_Weel
Advisor

To my knowledge, all licenses are piled up, so it doesn't make a difference who's using what license. You can check the Usage reports to find out what's used by who and how long.

It does matter, at least on my end, or I wouldn't have wasted my time writing this.

What is the aversion to being explicit and connecting contract #s to end users?

 

 

pendean
Community Legend

@michael_lynchVYYP2 No one here is Autodesk. No one. Nice request though, it should be that way. Hope it gets some attention at Autodesk.

 

In the meantime, for the next month-year-decade-or... you have other methods that are not ideal as well as your own solution to date to use.

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