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Let us see which User currently has which License exactly when a License expires

Let us see which User currently has which License exactly when a License expires

Currently we have this issue where we have expiring licenses shown in our overview, but it seems that it's not possible to see which users are affected from this, as we can't see which users got this expiring licenses assigned (that's what we were told by the chat support). It would be great to see the users which got this licenses, so that we can directly talk to them to make sure if a renewal is needed or not.

 

Thanks!

3 Comments
pendean
Community Legend

Not familiar with your setup... anything here help? You'll need to be logged in as the accounts admin that was used to purchase everyone's subscriptions first

 

https://manage.autodesk.com/usage-report 

pendean_0-1709046479185.png

 

serghei.marco
Observer

Hello,

We have the same problem. 
At the moment we have the same problem, we are 11 people, with two types of Autocad. 


We don't have a visualization where we can see what license on what user is assigned.
Usage Report show only number of licenses without information what user are assigned to it.
Seat usage gave us only info about the usage of the software but missing clear info User A -> License Y -> Expiration Date Z. 


@pendean Maybe you have some experience in such cases and can help us. 

 

Thanks in advance!

IT
Explorer
Explorer

Hello,

 

I am having the same issue.  At the moment we are unable to track what license is assigned to which user.  We need to know this for tracking internally.  

 

I have asked Autodesk support but they have no answers.  We used to be able to see this information.

 

Thanks!!

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