Not accepting subscription

Not accepting subscription

gnalven
Participant Participant
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Message 1 of 4

Not accepting subscription

gnalven
Participant
Participant

I am a paid up user for many years. I use EAGLE almost every day. Now EAGLE insists I am a FREE user and I cannot work on my boards. I can sign into my AUTODESK account and it says I am a paid user.

 

WTF guys. How to remedy?

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712 Views
3 Replies
Replies (3)
Message 2 of 4

pendean
Community Legend
Community Legend
Seek help from your account page (? icon top right corner of page).
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Message 3 of 4

jorge_garcia
Autodesk
Autodesk

Hi @gnalven ,

 

Are you signing in with the same Autodesk account as the one that shows your entitlement? What type of computer are you using?

 

The more info you can provide the better I'll be able to help.

 

Best Regards,



Jorge Garcia
​Product Support Specialist for Fusion 360 and EAGLE

Kudos are much appreciated if the information I have shared is helpful to you and/or others.

Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.
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Message 4 of 4

gnalven
Participant
Participant
Hi Jorge,
I have been using this computer, PC Windows 10, for a few years now.
I have not changed anything with regards to EAGLE.
I use a password manager (Lastpass) and there were some superfluous accounts there. I deleted them signed out of eagle and back in. And guess what. Works!
I have known you since the old days and I thank you for the simple! Let's see if it holds up.

Regards,

Gary S Nalven
President
Linor Technologies, Inc.
336.485.6311
www.linortek.com


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