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Concession to run MU for contract remainder

26 RESPUESTAS 26
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Mensaje 1 de 27
Neil_Cross
1713 Vistas, 26 Respuestas

Concession to run MU for contract remainder

Just checking what the response is to this here.

If a customer trades in their MU licenses in September 2020, they may already be up and running on the 2021 software with FlexLM installed and networked clients deployed.  If their contract switches to named access, their install base is not compliant to their account.

But it's not reasonable to expect every customer to re-deploy their entire software allocation to switch the license type due to a forced contract change.

Can you guys commit to allowing all customers to continue to run their existing MU install base until the release of the next product version?

26 RESPUESTAS 26
Mensaje 21 de 27
ihayesjr
en respuesta a: tobias_wiesendanger

@tobias_wiesendanger ,

You cannot install Vault Office side-by-side with Vault Workgroup or Professional. 

A large majority of users will not have two different Vault clients side by side.




Irvin Hayes Jr
Sr. Product Manager
Autodesk, Inc.

Vault - Under the Hood Blog
Mensaje 22 de 27
tobias_wiesendanger
en respuesta a: ihayesjr

This was just a sample. You can reset and change any vault product with the command line. I never said I installed any vault product side by side. The search on the left just lists all vault product that exist.

Mensaje 23 de 27
chriswade
en respuesta a: tobias_wiesendanger

Any chance you might share such program? If nothing else, I could see you being able to sell the program.

Mensaje 24 de 27
Mark.Lancaster
en respuesta a: chriswade

@chriswade 

 

For product version 2017 to 2020 you can change or reset the license type through Help/About or under the A360 field/manage license.   However if you can't get in...

 

For 2017-2019 you perform a license reset per this article.

 

For 2020:  You can either user @TravisNave batch program here: https://forums.autodesk.com/t5/installation-licensing/how-to-reset-autodesk-2020-licensing/td-p/8699... or https://knowledge.autodesk.com/search-result/caas/sfdcarticles/sfdcarticles/How-to-change-or-reset-l...

 

Mark Lancaster


  &  Autodesk Services MarketPlace Provider


Autodesk Inventor Certified Professional & not an Autodesk Employee


Likes is much appreciated if the information I have shared is helpful to you and/or others


Did this resolve your issue? Please accept it "As a Solution" so others may benefit from it.

Mensaje 25 de 27
chriswade
en respuesta a: Mark.Lancaster

Yes, I know there are ways to change it, your program just looked like it would make it a lot easier.

Mensaje 26 de 27
tobias_wiesendanger
en respuesta a: chriswade

I did send you a private message.

 

regards

 

Tobias

Mensaje 27 de 27
chriswade
en respuesta a: tobias_wiesendanger

Yes, thank you, very nice tool.

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