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Stitcher Unlimited 2009 not working on OS X (10.9.1)

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Message 1 of 2
YorkDurham360
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Stitcher Unlimited 2009 not working on OS X (10.9.1)

I get the following message every time i try to load Stitcher on my MacBook Pro. Can someone please help. Why is it so hard to find proper support answers from AutoDesk Support Staff?

 

Process: StitcherUnlimited [1012]
Path: /Applications/Autodesk/*/StitcherUnlimited.app/Contents/MacOS/StitcherUnlimited
Identifier: fr.autodesk.stitcherunlimited
Version: Stitcher Unlimited 2009 (6.0.0)
Build Info: Stitcher Unlimited-0000~0000
Code Type: X86 (Native)
Parent Process: launchd [193]
Responsible: StitcherUnlimited [1012]
User ID: 501

Date/Time: 2014-02-18 18:41:28.339 -0500
OS Version: Mac OS X 10.9.1 (13B42)
Report Version: 11
Anonymous UUID: 


Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000001

VM Regions Near 0x1:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Autodesk/*/StitcherUnlimited.app/Contents/MacOS/StitcherUnlimited
__TEXT 0000000000001000-0000000001322000 [ 19.1M] r-x/rwx SM=COW /Applications/Autodesk/*/StitcherUnlimited.app/Contents/MacOS/StitcherUnlimited

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libadlmint.dylib 0x01b64981 str_strip_whitespace + 184
1 libadlmint.dylib 0x01b44a6b TStr::stripWhiteSpace() + 37
2 libadlmint.dylib 0x01b430fb AdlmLoggable::dumpSystemInfo(AdlmLogger*) const + 481
3 libadlmint.dylib 0x01b4710c AdlmErrorBase::dumpTechSupport(AdlmLogger*) const + 38
4 libadlmint.dylib 0x01b42d7f AdlmLogger::log(AdlmLoggable*) + 147
5 libadlmint.dylib 0x01b20e57 CAdlmIntLicense::updateCheckOutInfoWithCascading(RequestType, TStr const&, TStr const&) + 681
6 libadlmint.dylib 0x01b30e17 CAdlmIntSATSLicense::checkoutLicense(TStr const&, TStr const&, adlmLICENSEINFO*, int) + 655
7 libadlmint.dylib 0x01b356c8 CAdlmIntSATSLicense::checkoutLicense(adlmPRODKEY const*, adlmPRODKEY const*, adlmBOOLEAN, adlmLICENSEINFO*) + 612
8 libadlmint.dylib 0x01b41876 CAdlmIntSATSSessionHandle::checkoutLicense(void*, adlmPRODKEY const*, adlmPRODKEY const*, adlmBOOLEAN, adlmLICENSEINFO*) + 78
9 libadlmint.dylib 0x01b3c8e4 CAdlmIntLicenseMgr::checkoutLicense(void*, adlmPRODKEY const*, adlmPRODKEY const*, adlmBOOLEAN, adlmLICENSEINFO*) + 86
10 libadlmint.dylib 0x01b19733 adlmLicenseCheckoutImp + 71
11 fr.autodesk.stitcherunlimited 0x000e6e3d 0x1000 + 941629
12 fr.autodesk.stitcherunlimited 0x00096307 0x1000 + 611079
13 fr.autodesk.stitcherunlimited 0x00007bfe 0x1000 + 27646
14 fr.autodesk.stitcherunlimited 0x00007072 0x1000 + 24690
15 fr.autodesk.stitcherunlimited 0x00006f99 0x1000 + 24473

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x936f7992 kevent64 + 10
1 libdispatch.dylib 0x9913e8bd _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9913e556 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x936f67ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9406dd8a _pthread_cond_wait + 837
2 libsystem_pthread.dylib 0x9406ffd7 pthread_cond_timedwait + 47
3 libadlmint.dylib 0x01d4b8e7 l_mt_child + 357
4 libsystem_pthread.dylib 0x9406b5fb _pthread_body + 144
5 libsystem_pthread.dylib 0x9406b485 _pthread_start + 130
6 libsystem_pthread.dylib 0x94070cf2 thread_start + 34

Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000001 ebx: 0x01b42f2b ecx: 0x00000000 edx: 0x00000000
edi: 0x00000000 esi: 0x02390bc8 ebp: 0xbfffea28 esp: 0xbfffea00
ss: 0x00000023 efl: 0x00010202 eip: 0x01b64981 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000001

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Message 2 of 2
girafx
in reply to: YorkDurham360

This is a very long response time...

 

In case you haven't figure it out, and you still want to use it (I love PTGui, but still find Stitcher useful for some things), you need to make sure that Stitcher outputs to QT7.  Unless you change that, it will default to the system default, which is QTX, which no longer supports QTVR.

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