Open Failed: The unit "xx.unit" could not be opened.

Ezekiel12 · ‎06-06-2017

Hi,

I am starting to learn Stingray. I am trying to import Navisworks and other CAD data through fbx format. I am able to import it but then I try to open it in unit editor and I always got this error. What could be wrong? I can open simple units like sphere but not mine imported 😞 And they look fine when I look at them in 3ds Max for example.

Thx,

Matt

paul.kind · ‎06-07-2017

I would need to either see the model or at least see your error log to help yo on this. There are many reasons why a model may fail to open, but generally we have some information to go on in the error log to help understand the problem.

Paul

Areas of Expertise - MayaLT : Mudbox : 3DS Max : Inventor : Game Dev
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Ezekiel12 · ‎06-07-2017

Hi paul,

I attached the fbx model. Its test model that I got from Autodesk so it should be fine. I have it originally in Navisworks and Im trying to get it and use it in Stingray.

Thx

paul.kind · ‎06-08-2017

I just imported with no issues. Tons of redundant textures, but no errors or warnings whatsoever.

Try creating a new project and importing it in there. See if you get any errors.

Areas of Expertise - MayaLT : Mudbox : 3DS Max : Inventor : Game Dev
Follow me on Twitter : @paulkind3d

Please remember to give kudos freely and mark acceptable answers as solved!

PLEASE do not send me private messages unless asked to do so. If you have a question, start a thread, and ask me on the public forums where answering your question may help others.

Did you know there was a YouTube learning channel for Autodesk Games? New videos are posted regularly with all sorts of content relative to Stingray, Maya/MayaLT, 3DS Max, and other game related tools. Get your game on @ https://www.youtube.com/user/autodeskgameshowtos

Ezekiel12 · ‎06-08-2017

Hi, thx for your help But importing is not a problem. I also imported is fine. I have VR template where I import this, create blank level and import this model in it. Now I want to walk in it, so I need to edit the floor in unit editor and thats where the problem is. I can't edit it in unit editor. Can you?

Anonymous · ‎08-28-2017

I'm having the exact same issue. I loaded this same model that im using before with no problem. I re-imported it with no changed settings and now it just decides it doesn't want to open.

Anonymous · ‎11-02-2017

Have you found any solution to fix this? I am have the same problem.

Anonymous · ‎12-07-2017

Did any find a solution to this? I am having the same problem

cbenner · ‎06-18-2018

BUMP!!

Same issue in Max Interactive 2019. Unit imports fine, no errors or warnings. Opening the unit fails. No more information than that, nothing in the error logs. I find it unacceptable that no one has looked into this thread even though it has been bumped up several times in the last 6 months or so.

Chris Benner

Inventor Tube & Pipe, Vault Professional

Cad Tips Tricks & Workarounds | Twitter | LinkedIn

Autodesk University Classes:

cbenner · ‎06-18-2018

@__ben__

You sem to be the last man standing from Autodesk, that I can see, in this forum. Any thoughts on this?

Chris Benner

Inventor Tube & Pipe, Vault Professional

Cad Tips Tricks & Workarounds | Twitter | LinkedIn

Autodesk University Classes:

Anonymous · ‎09-14-2018

Same issue here on 3ds Max Interactive 2019.

Anonymous · ‎09-14-2018

Ok, got it to work but had to combine meshes by materials when importing the model. Works for me, not sure if it will work for everyone.

Anonymous · ‎07-25-2019

I had the same problem and could find a solution. The problem is the name of the objects. It seems to be a problem with special characters. For example the standard parts from inventor. Just rename the objects and the unit editor should open without any errors.