Apk not supporting on android mobile devices

[Anonymous]

We are having problem in installing apk exported from stingray on android mobile devices.

We have tested the same on oppo F1 & Samsung S6 & S6 Edge.

On oppo F1 - apk gets installed but while running the app, only black screen shows up.

On Samsung S6 & S6 Edge - apk do not get installed with a msg "unfortunately Installer stopped working"

For windows desktop, its running properly

Please help us with the issue for mobile devices

For any other information please let me know.

Thanks

Kamal 

[james.park]

Hello.

Two questions:

- What version of Stingray are you using?

- At you able to install a project like the basic template on your android device.

[james.park]

Also, what command you run to install the APK?

[Anonymous]

Hi

To reply to your ques:-

1. We are using Stingray 1.6.2

2. We have tried to install the basic project apk but it has also not worked

3. To export it from stingray we use default - "pacakge project for andriod" &  to install it on android we you the regular installation through an apk (by checking the option of unknown source)

Please see

Thanks

[james.park]

I am not sure what you mean by "install it on android we you the regular installation through an apk (by checking the option of unknown source)", personally I just open a command prompt by the apk and type adb install apkname.apk.

Are you able to run the project via the editor (e.g. with the connections panel).

Also, Stingray 1.7 is out tomorrow with improved support for Anrdoid.

[james.park]

Hi,

were you able to resolve your problem?

[Anonymous]

Hi

NO we have no solution as yet 

* We have installed the latest stingray 1.7 and with no successful results

* and as suggested by you we have even tried installing it through command prompt with no success

We are not able to get what you wanted to say - "personally I just open a command prompt by the apk and type adb install apkname.apk"

please help

[james.park]

Here is a video of me running Stingray Basic Project on an android Phone.

https://www.youtube.com/watch?v=P_nz1YmMhNc

Steps to reproduce:

1. Activate developer mode on your phone.

2. Activate USB debugging on your phone.

3. Plug phone into PC with a USB cable.

4. Open the stingray editor as in my video.

5. Open the Basic Project (don't open your project).

5. Create a connection for your android phone as in my video.

6. Run the project with the android connection and the phone unlocked (e.g. not on the lock screen).

You should (after a short wait) see the apk launch on the device.  You may need to wait a while for it to load.

Can you tell me which part of that doesn't work for you?

[james.park]

Hi,

Did you manage to determine which part of those steps doesn't work for you?

Thanks.

[Anonymous]

Hi

I have attached the image with issue

While publishing we get this error

other than this we were able to run apk on "One Plus3" phone but it is not working on lower models such as oppo "F1"

[james.park]

Hello.

Did you install:

• java sdk
• android sdk

and make sure that adb.exe is in your path?  If not running on android won't work.

Let me know if you need help with that (but it is explained in the documentation).

Thanks.

[Anonymous]

Hi

We have installed java sdk & android sdk at the same time adb.exe is also visible on the path while connecting devices

as i mentioned earlier it is working on selected phone and not others and that too takes alot of time to load

I have attached the screenshots

thanks

[james.park]

there are several things that would be useful to have / know.

Can you launch the external console when running on android and get the log from there?  From the editor you should find it in the windows menu (or you can just launch it manually).  There should be a tab with the name you gave to your android device for the connection.

Can you also send me your boot.package. ?

Are you able to run anything at all on the phones that do not work (e.g. basic template)?

[Anonymous]

I have attached the log. please review

also we have tried even the basic project is not working on our testing phone

[james.park]

That is the log from the windows machine.

I need the log from the android device; you can retrieve that as I mentioned with the external console tool.

[Anonymous]

Please see to the attachment

We have taken 2 logs. 1 from each phone with working conditions and not working situation

Phones used - Oppo F1(Didn't Work)  & One Plus 3(worked on this)

Thanks

[james.park]

Ok, I think there is some confusion here because you are not sending me what I am asking for.  I am out of the office today but I will be back on Monday.  I will make a video that shows how to send the information I'm asking for.

Thanks.

[james.park]

Alternatively you can open a windows command prompt and run the following:

adb logcat -c && adb logcat -s stingray

And then run the game.  You will get the log in the command prompt and can copy-paste it to me.

[Anonymous]

please see to the attachment

Thanks

[james.park]

Thanks.

From your log it seems the Oppo F1 does not meet the minimum OpenGL requirements to run Stingray:

Assertion failed `gl_extensions::has_feature(gl_feature::COLOR_BUFFER_HALF_FLOAT) || gl_extensions::has_feature(gl_feature::COLOR_BUFFER_FLOAT)` at `D:/BuildAgent/work/bd54bcd54314c102/git_work/runtime/gl_render_device/gl

We may address this in a future update but it seems that currently it is not possible to run on that device.