IOS crashing

Anonymous

IOS crashing

Anonymous
Not applicable

Recently, the Sketchbook app on my iPad has been crashing  whenever I’m working on a drawing. Whenever it crashes, I come back and the drawing is completely lost. This has happened 3 or 4 times already. This happened even after I pressed the save to gallery button, and it never showed up in my photo gallery. I’ve updated the app so it’s up to date. I’m very frustrated that my work has been lost multiple times so I’m looking for a solution.

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david.lau
Community Manager
Community Manager

What iOS and iPad model are you running?  Are you able to reset SketchBook to default?

 

Settings > Scroll down to SketchBook > Toggle on: Restore Preferences



David Lau
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