HELP NEEDED URGENT [SENSITIVITY ISSUE]

[Anonymous]

Hi guys!

I just downloaded Autodesk Sketchbook {DESKTOP} and connected my Wacom Intous to it. The pressure sensitivity doesnt work. I checked other painting software like Paint tool SAI and pressure sensitivity works over there. I re-installed couple of times but doesnt work.

Need urgent help

EDIT : I am on Windows 10 and my drivers are upto date.

Cheers!

[david.lau]

Go to the Wacom driver and Check on Windows Ink.

You can also reset the Wacom Tablet settings as well.

See:   https://www.sketchbook.com/help/knowledge-base/wacom-stylus-issues/

[Anonymous]

Hey David,

Some things I did after I found sensitivity is not working

1) RE-installed Sketchbook.

2) Re-installed wacom drivers

3) Checked photoshop, other apps (paint tool SAI) to see if sensitivity is working over there and it does..

4) My windows ink was checked.

Do you want me send screenshots anything? I am willing to but I need this fixed.

Regards.

[Anonymous]

Heres a quick recording I did which shows my problem, if this can be helpful??

Regards.

[david.lau]

Reinstalling SketchBook and Reinstalling the Wacom drivers will maintain the settings from before. 

a. Reset Wacom Drivers to default and test SketchBook.

b. Reset SketchBook To default and test SketchBook.

It is noted here:  https://www.sketchbook.com/help/knowledge-base/wacom-stylus-issues/

Because the device is working with other apps, the NIB should be OK.

[Anonymous]

How should I reset sketchbook? Like re-installing it? Because I have
re-installed both Wacom driver + sketchbook both to their latest versions.

Is Wacom driver update is the reason for this error?