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Colours muted/dull when saving from mobile app

3 REPLIES 3
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Message 1 of 4
Anonymous
482 Views, 3 Replies

Colours muted/dull when saving from mobile app

When I save my finished work, the saved version of the image has very muted, dull colours compared to the original. It even happens if I screenshot the vibrant version within the app, which makes no sense. Desperate for some help, it's so sad for it to look washed out. I end up using an image editor to try and bring it back. I did see one post with a similar problem but the answer doesn't make sense to me. 

3 REPLIES 3
Message 2 of 4
Anonymous
in reply to: Anonymous

You sure you're exporting correctly?
You have to export JPG's with Quality set to 100%, otherwise it'll get compressed and it'll loose colours as a result of compression.

Try exporting into other formats such as PNG.

Message 3 of 4
Anonymous
in reply to: Anonymous

Thanks for replying. I can't see anyway within the app to change the quality setting when exporting, or even to choose file type. It exports as png. Am I missing something? I feel like there must be a settings menu somewhere and that I'm being dumb. 

I'm wondering if I need to export the PSD file to the desktop version of Sketchbook and maybe I'd then have more options? I use the app as I draw with an S3 tablet. 

Thanks again 

Message 4 of 4
Anonymous
in reply to: Anonymous

Well pal, I fail at you because I don't use the IOS or any mobile app.
I'm using the Desktop Free version.

I certainly can't figure out what might be the problem.
Have you tried uninstalling and installing it again?

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