App keeps crashing on Amazon Fire HD 10

App keeps crashing on Amazon Fire HD 10

Anonymous
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App keeps crashing on Amazon Fire HD 10

Anonymous
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Hi, I was just asking for help in regards to the app crashing on my Amazon Fire HD 10 tablet. I downloaded it through the play store, and every time I try to open it, it instantly crashes. When I clear the cache and storage and reopen the app, it asks permission for access to the images of my tablet. I allow it, agree to the terms and conditions, and it instantly crashes again. The version I’m using is 5.1.9. I would just like help in getting the app working again, since it is my favorite art app offered. Many thanks.

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david.lau
Community Manager
Community Manager

This device in not supported and not tested.   By default, the Amazon device doesn't support Google Play.  I would basically try to download the SketchBook APK file from here:

 

https://www.apkmirror.com/apk/autodesk-inc/sketchbook-draw-and-paint/

 

I would run it and then delete the /Autodesk folder and re-try the next version and if it will run.  You may need to download each one and test it out.



David Lau
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