Problem in Screen Cast viewing?

Problem in Screen Cast viewing?

firas007noori
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Message 1 of 7

Problem in Screen Cast viewing?

firas007noori
Advocate
Advocate

Greeting,

 

I tried to upload a screen cast for Revit Architecture, titled "Parametric Table with Glass Panel in Revit Architecture" and I find it under my contribution but when I asked my students to find it by search for my name in Autodesk Knowledge Network, it does not show it!? it shows my old screen cast!?

 

Any one have any idea of how to fix this issue? or to give me an email to contact?

 

I do appreciate your help

 

Firas Noori

Firas Noori

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Message 2 of 7

nguyenph88
Alumni
Alumni

Hi Firas, 

 

My apologies for the inconvenience that you had. If I understand your issue correctly, your students were trying to search for your name "Firas Noori" on knowledge.autodesk.com and the search yeilded no result. Since we do not support searching for user's name now so Autodesk Knowledge Network cannot return any results in this case.

 

I've tried to search for "Parametric Table" under "Revit Products" as below and your screencast was the top on the list. However, it was unclear to me that your old screencast was displayed instead. Can you please elaborate?

 

revit.png

 

Also, please note that after the screencast was processed, it will take another 10-15 mins in order to be indexed to be searchable.

 

Please let me know if you have any other questions.

 

Thank you,

Peter Nguyen

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Message 3 of 7

firas007noori
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Firas Noori

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Message 4 of 7

nguyenph88
Alumni
Alumni
Accepted solution

Hi Firas,

 

Thanks for getting back. Now the issue becomes clearer to me. With your given scenario as below:

1. Go to knowledge.autodesk.com

2. Search for "Firas Noori"

 

There is only screencast in the search result list which is http://autode.sk/2eGbYNS . The reason why this screencast appears is because in the description field, you somehow mentioned your name "Cheers, Firas S. Noori" at the bottom. This string was picked up by the search engine when searching for "Firas Noori". The other screencast as you mentioned in the original topic was not included because there was no sign of similar text in any description field.

 

search.png

Also, thank for your great feedback about the search functionality. I will bring it up to another team so they will consider it later (that search availability/functionality is not a part of screencast team).

 

For now, 2 workarounds that I can think of for your students to search for all your screencasts AND contributions:

 

1. You can tag any of your contributions (screencast, articles etc.) with your name at the bottom, like a signature that you did. It will help ensure that contribution will be included in the search query. Can you try to include your name in the description of this screencast http://autode.sk/2faxtH4 to make sure this method work?

2. You can share your contribution link: https://knowledge.autodesk.com/profile/O37DF4A26CA13958 , please stay tuned as we are releasing another version of contribution and profile in a next few day.

 

Please let me know if you have any questions or other suggestions.

 

Thank you,

Peter Nguyen

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Message 5 of 7

firas007noori
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Greeting,

 

I thank you, You just solve it...

 

I added my name "Firas S. Noori" as I did in the previous screen cast, and I did the search for "Firas Noori" it did show only one!! , but when I search for the exact signature " Firas S. Noori" it started to show both of my works!!

 

I thank you again for your valuable advice for me, problem solved thanks to you, and now I can tell my students to search for it 🙂

 

Best Regards,

 

FN

Firas Noori

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Message 6 of 7

wrighte
Alumni
Alumni
Accepted solution

One other option is to have them search Google for 'Firas Noori Autodesk"  (https://www.google.com/search?q=Firas+Noori+Autodesk&ie=utf-8&oe=utf-8)

 

This brings up your Autodesk contributor profile with all screencasts listed.  You can also further organize your Screencasts into collections within your profile if needed.



Eric Wright
Sr. Web Product Manager
Autodesk Knowledge Network
Autodesk, Inc.

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Message 7 of 7

firas007noori
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I do appreciate your help, many thank

 

Firas S Noori

Firas Noori

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