Mac: audio recording not working

Mac: audio recording not working

ohthetrees
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Message 1 of 24

Mac: audio recording not working

ohthetrees
Contributor
Contributor

I have Screencast version 2.5 on Mac OS 10.14.5.

 

I just bought a usb microphone, specifically so I could record audio on the screencast app. The microphone works fine with the Mac's native "Voice Memos App". But when I try to record a screencast, no sound is recorded.

 

• Things I've tried:

 

• Reboot

 

• In Screencast click the microphone icon and checkbox to "on".

 

• In Screencast click "Settings", check "record audio" and ensure my audio device is selected. 

 

Any advice would be appreciated. 

 

 

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Message 21 of 24

jesper8W75R
Collaborator
Collaborator

"Significant delays"  LOL
Seriously?
Well THAT IS an understatement.
It's been 2 YEARS!!!
And I'm told, by support, that this is a fix that has high priority.
Holy Snails Batman, I really wouldn't like to be on the low-priority list.

How difficult can it be?
Everybody else can get this to work, even DIY home programmers.

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Message 22 of 24

ahawrylchak
Participant
Participant

Welp, this thread was opened July of 2019. It's now mid/late November 2021.

 

If Autodesk doesn't want to / can't support Screencast on the Mac, just tell us already. I have a fresh batch of students and a pile of stale screencasts because I can't record any more. They really like and want the ability to jump to and follow the commands I use in the video navigation, something only this tool can do. If I have to move to something else to record, I might as well reconsider the CAD package we're using as well, especially given the additional computer requirements for F360 and the budget hit that takes each year.

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Message 23 of 24

steam228
Explorer
Explorer

Hello,

I'm struggling with this too.

Any updates?... I see it has been going for a while.

Thanks

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Message 24 of 24

jesper8W75R
Collaborator
Collaborator

I re-opened a ticket on this as nothing had happened.
The answer I got from support, yesterday, was:
"I just confirmed with the developer, this issue has been fixed and will most likely be released by the end of April. "

 

That's not bad. Only took almost 3 years to fix this.

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