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maya2023学生版からindie版への切り替えができません。（恐らく同一アカウントに教育機関限定ライセンスと有償ライセンスを購入した為）

tomu0517
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maya2023学生版からindie版への切り替えができません。（恐らく同一アカウントに教育機関限定ライセンスと有償ライセンスを購入した為）

tomu0517
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New Member
‎02-24-2025 06:56 AM

maya立ち上げの際に学生版の有効期限が近づいてきたと表示されるようになったのでindie版を購入しmaya内でライセンスの変更を行い使用していました。

その後はライセンス更新の表示も消えたので普通に使っていたら1か月程後に教育機関限定ライセンスの有効期限が終了しましたと表示されmayaを起動できなくなりました。

 

調べたところ恐らくの原因が教育機関限定ライセンスと有償ライセンスは同一アカウントに所持せず、別アカウントを使用しなければならない、学生版mayaはアンインストールして通常のmayaを使用しなければならないといった事が書いてありこれらが関係しているのではないかと思っています。

（他の所でmayaはアンインストールしなくてもそのまま使えるといったことも書かれており何が正しいのか分かっていません）

この場合私は新たに別アカウントを作って再度indie版mayaを購入して再ダウンロードする必要があるのでしょうか？

 

別アカウントにindie版のライセンスを移行したり、期限が切れた学生版ライセンスを削除してindie版のみのアカウントにするといった事は出来ないのでしょうか？

あるいは期限切れの学生版ライセンス残した状態でindie版に切り替えることは出来ないのでしょうか？

 

indie版が通常のmayaより安いとはいえ再度購入することは避けたいです。

どうかお力添えください。よろしくお願いします。

 

追記：

「Fusion のスタートアップ企業向け、個人用、または学生向けライセンスの登録方法」のページの

「教育機関限定ライセンスを商用、個人用、またはスタートアップ ライセンスに変更する」の所に

Autodesk Account の電子メール アドレスまたはユーザ名をアクティブな教育機関限定ライセンスに関連付けている場合は、それらの資格情報を別の Fusion のライセンスに再利用することはできません。そのアカウントで別のライセンスを使用するには、教育機関限定ライセンスをアカウントから削除する必要があります。アカウントから教育機関限定ライセンスを削除するには、サポートにお問い合わせください。

 

と表記されていたのでmayaも同じだろうと考えサポートに問い合わせた所、システム上では教育版はきれており、既にindies版が反映しており、アカウントの割り当ての付け直しもしていただいたのですがindie版を起動することは出来ませんでした。

 

本日が祝日な為、後日専門部署に見てもらうことになったので恐らくこの問題は今後解決すると思います。進捗がありましたらまた追記という形で書いていこうと思います。

 

Fusionライセンス登録方法のページ

https://www.autodesk.co.jp/support/technical/article/caas/sfdcarticles/sfdcarticles/JPN/How-to-activ...

サポート問い合わせのページ

https://www.autodesk.com/jp/support/contact-support

 

[投稿末尾でリンクされているページがオートデスク サポート ページとわかるように短縮 URL を削除し、ダイレクト リンクに置き換えました - オートデスクより]

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mari.shimode
Community Manager
Community Manager
‎02-25-2025 12:54 PM

@tomu0517 さん、こんにちは。

 

サポートへのお問合せありがとうございます。

恐れ入りますが、本件を解決しましたらトピックを編集することで進捗を報告するのではなく、返信として解決策の投稿をお願いできますでしょうか。

 

解決策が記載された返信に「解決策として承認ボタン」を押すと、トピックに解決済みのチェックマークが付き、同じ問題を抱えた方が回答または方法を参考にすることができます。トピックには解決策として承認ボタンがなく、トピックのステータスを解決済みにすることができません。ご協力のほど、よろしくお願いいたします。
参考：自己解決した質問
 

 

 



Mari Shimode
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tomu0517
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mari.shimode への返信
‎02-25-2025 02:45 PM

了解しました！解決しましたらそのようにさせていただきます。

ULRの変更もありがとうございます。

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tomu0517
New Member
New Member
‎02-26-2025 07:20 AM

サポート様からメールがあり対策方法を実施してみましたが変わらずmayaを起動することは出来ませんでした。

しかし対応方法を記載してくださったので対応手順の部分を載せさせていただきます。
（個人情報が載っている部分は　←（）で説明を付け変更しました。）

 

Mayaの教育版からMaya indies版への切り替えが出来ない場合、

ライセンスモジュールのバージョンが古くなっているか、正常に動作していない可能性がございますので、

大変お手数をおかけしますが、次の手順にてAutodesk Identity ManagerコンポーネントとAutodesk Licensing Serviceの再インストールまたは更新を行って頂き、再度製品のサインインをお試しいただけますでしょうか。

 

Autodesk Identity Managerコンポーネントの再インストールと更新
運用中のAutodesk製品を終了します。
Windows の隠しファイルや隠しフォルダーを表示する ように設定します。
コントロール パネル\プログラム\プログラムと機能を開きます。
「Autodesk Identity Manager」を選らんでアンインストールします。
PCのOSを再起動します。
C:\Users\＜Windowsのユーザー名＞\AppData\Local\Autodesk\Identity Servicesを参照します。
Identity Servicesフォルダで、idservices.dbを見つけて削除します。
下記のページに記載の通り、「AutodeskIdentityManager.zip」をダウンロードして解凍して、インストールします。
製品バージョン2024以降のAutodesk Identity Managerコンポーネントの更新(Windows)
https://www.autodesk.co.jp/support/technical/article/caas/tsarticles/tsarticles/JPN/ts/7zbgTemIhA3lt...

下記の手順にてAutodesk Licensing Serviceの再インストールを行う
1.Autodesk製品を終了します。
2.「C:\Program Files (x86)\Common Files\Autodesk Shared\AdskLicensing」 に移動します。
3.Uninstall.exe 右クリック し、「管理者として実行」を選択します)。　
※そのままお待ちいただくと、AdskLicensingフォルダごと削除されます。

4.「C:\ProgramData\Autodesk\AdskLicensingService\AdskLicensingService.data」ファイルが存在する場合、
AdskLicensingService.data ファイルを削除します。

5.最新版のAutodesk Licensing Service をダウンロードし、インストールします。
Autodesk Licensing Serviceのダウンロードおよびインストール方法
※ダウンロードしたファイルを解凍後実行しインストールを行うと、左から右に進捗状況が表示され、自動的に消えれば完了です。


6．上記の操作完了、製品を起動して、「2024以降の製品 サインイン方法」に従ってサインインを行い、
割り当てされたユーザー様のAutodeskアカウント「アカウント名」←（この部分に私のアカウントのメールアドレスを書いてくださっていました）で製品にサインインして、動作確認します

-------
現在mayaを起動できなかった事をメールにて伝え、次の対応策を待っている状態です。
非常に丁寧かつ素早い対応をしていただけて感謝しております。
また進捗がありましたらこの返信にて載せさせていただきます。

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tomu0517
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tomu0517 への返信
‎02-26-2025 07:23 AM

Windows の隠しファイルや隠しフォルダーを表示する

https://www.autodesk.com/jp/support/technical/article/caas/sfdcarticles/sfdcarticles/JPN/How-to-enab...

 

Autodesk Licensing Serviceのダウンロードおよびインストール方法

https://www.autodesk.com/jp/support/technical/article/caas/tsarticles/tsarticles/JPN/ts/f5IhBc15i0kO...

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We use ADC Media to deploy digital advertising on sites supported by ADC Media. Ads are based on both ADC Media data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that ADC Media has collected from you. We use the data that we provide to ADC Media to better customize your digital advertising experience and present you with more relevant ads. ADC Media Privacy Policy
AgrantSEM
We use AgrantSEM to deploy digital advertising on sites supported by AgrantSEM. Ads are based on both AgrantSEM data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that AgrantSEM has collected from you. We use the data that we provide to AgrantSEM to better customize your digital advertising experience and present you with more relevant ads. AgrantSEM Privacy Policy
Bidtellect
We use Bidtellect to deploy digital advertising on sites supported by Bidtellect. Ads are based on both Bidtellect data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bidtellect has collected from you. We use the data that we provide to Bidtellect to better customize your digital advertising experience and present you with more relevant ads. Bidtellect Privacy Policy
Bing
We use Bing to deploy digital advertising on sites supported by Bing. Ads are based on both Bing data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Bing has collected from you. We use the data that we provide to Bing to better customize your digital advertising experience and present you with more relevant ads. Bing Privacy Policy
G2Crowd
We use G2Crowd to deploy digital advertising on sites supported by G2Crowd. Ads are based on both G2Crowd data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that G2Crowd has collected from you. We use the data that we provide to G2Crowd to better customize your digital advertising experience and present you with more relevant ads. G2Crowd Privacy Policy
NMPI Display
We use NMPI Display to deploy digital advertising on sites supported by NMPI Display. Ads are based on both NMPI Display data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that NMPI Display has collected from you. We use the data that we provide to NMPI Display to better customize your digital advertising experience and present you with more relevant ads. NMPI Display Privacy Policy
VK
We use VK to deploy digital advertising on sites supported by VK. Ads are based on both VK data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that VK has collected from you. We use the data that we provide to VK to better customize your digital advertising experience and present you with more relevant ads. VK Privacy Policy
Adobe Target
We use Adobe Target to test new features on our sites and customize your experience of these features. To do this, we collect behavioral data while you’re on our sites. This data may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, your IP address or device ID, your Autodesk ID, and others. You may experience a different version of our sites based on feature testing, or view personalized content based on your visitor attributes. Adobe Target Privacy Policy
Google Analytics (Advertising)
We use Google Analytics (Advertising) to deploy digital advertising on sites supported by Google Analytics (Advertising). Ads are based on both Google Analytics (Advertising) data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Google Analytics (Advertising) has collected from you. We use the data that we provide to Google Analytics (Advertising) to better customize your digital advertising experience and present you with more relevant ads. Google Analytics (Advertising) Privacy Policy
Trendkite
We use Trendkite to deploy digital advertising on sites supported by Trendkite. Ads are based on both Trendkite data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Trendkite has collected from you. We use the data that we provide to Trendkite to better customize your digital advertising experience and present you with more relevant ads. Trendkite Privacy Policy
Hotjar
We use Hotjar to deploy digital advertising on sites supported by Hotjar. Ads are based on both Hotjar data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Hotjar has collected from you. We use the data that we provide to Hotjar to better customize your digital advertising experience and present you with more relevant ads. Hotjar Privacy Policy
6 Sense
We use 6 Sense to deploy digital advertising on sites supported by 6 Sense. Ads are based on both 6 Sense data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that 6 Sense has collected from you. We use the data that we provide to 6 Sense to better customize your digital advertising experience and present you with more relevant ads. 6 Sense Privacy Policy
Terminus
We use Terminus to deploy digital advertising on sites supported by Terminus. Ads are based on both Terminus data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that Terminus has collected from you. We use the data that we provide to Terminus to better customize your digital advertising experience and present you with more relevant ads. Terminus Privacy Policy
StackAdapt
We use StackAdapt to deploy digital advertising on sites supported by StackAdapt. Ads are based on both StackAdapt data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that StackAdapt has collected from you. We use the data that we provide to StackAdapt to better customize your digital advertising experience and present you with more relevant ads. StackAdapt Privacy Policy
The Trade Desk
We use The Trade Desk to deploy digital advertising on sites supported by The Trade Desk. Ads are based on both The Trade Desk data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that The Trade Desk has collected from you. We use the data that we provide to The Trade Desk to better customize your digital advertising experience and present you with more relevant ads. The Trade Desk Privacy Policy
RollWorks
We use RollWorks to deploy digital advertising on sites supported by RollWorks. Ads are based on both RollWorks data and behavioral data that we collect while you’re on our sites. The data we collect may include pages you’ve visited, trials you’ve initiated, videos you’ve played, purchases you’ve made, and your IP address or device ID. This information may be combined with data that RollWorks has collected from you. We use the data that we provide to RollWorks to better customize your digital advertising experience and present you with more relevant ads. RollWorks Privacy Policy

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