Load distribution to lighting column

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Hi all,
I'm new to this forum, but I read a lot of useful comments in the forum.
I have a specific problem that I never anywhere could find an answer that would solve this problem. I download free trial version Robot Structural Analysis December 2016.
I press "Generate wind loads..." button and generate "x+" and "y+" wind direction. Wind in the direction of x + is in the "loads" shown in the "z" direction and I can not get relevant results bending moment. I have a lighting column height h = 4.0 m. In this I dont have the option of setting parameters such as the coefficient of exposure, distance from the sea, the coefficient of altitude, terrain category, shape coefficient...
The standard for lighting column is EN 40-5, and as input parameters have parameters contained in the "Wind and Snow 2D / 3D" (Standard EN 1991-1-3/4:2005). This option is perfectly suited as far as input parameters that I have, but it does not suit me because I MUST make "frame". I need a column, possibly with brackets for the lamp. I do not need frames at a spacing that make eg. "the hall".
My questions are:
1.) What type structure that I have to choose how I could choose "Wind and Snow 2D / 3D" and according to which standards?
2.) What program do you recommend for drawing holes in the column?
3.) According to the structural (EN 40-5), total bending moment is equal to M = sqrt(Mx^2+My^2). How to calculate that moment in RSA?
4.) What is the best method of setting the load when it comes to lighting column?
5.) I tried using the "cladding" but to no avail as the column has a small cross-section (d = 139.7 mm). "Cladding" must be completely flat in order to load could be transferred to the column. How to transfer the wind load on the column using the "cladding"?
6.) I need self weight factor and wind factor =1.2, instead 1.35 and 1.5 by default in RSA. Where is the place to adjust those factors?
7.) I get different results for forces on column, for example wind speed 20 m / s between the options "Wind and Snow 2D / 3D" and the "Generate wind loads ...". Option "Wind and Snow 2D / 3D "gives more greater forces than the second option.
I hope that you are able to understand the problems they've faced, and sorry for the bad English.
Please see the attachment.
Greeting,
Mario.