Incorrect data Error 5000

Incorrect data Error 5000

puisan_wong
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Message 1 of 7

Incorrect data Error 5000

puisan_wong
Explorer
Explorer

Hi, during the calculation of a structural model, the error message keep pop-out "Incorrect data Error 5000"

Is there any way of overpass this error ?

puisan_wong_0-1711562222251.png

 

Thank you.

Regards,

Edward

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Message 2 of 7

Stephane.kapetanovic
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Hi @puisan_wong

See https://forums.autodesk.com/t5/robot-structural-analysis-forum/error-no-5000/m-p/11392324

Best regards 

Stéphane Kapetanovic

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Message 3 of 7

puisan_wong
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Thanks @Stephane.kapetanovic 

I've tried to restart Robot and changing the mesh option. But the error is still popping out. 

Is there any other way to resolve it ?

Thank you.

 

Regards,

Edward

 

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Message 4 of 7

Stephane.kapetanovic
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Mentor

Hi @puisan_wong

Try backing up your file under a different name and restart it in Safe Mode. 

Best regards 

Stéphane Kapetanovic

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Message 5 of 7

Krzysztof_Wasik
Autodesk Support
Autodesk Support

Hi @puisan_wong 

Roof claddings  5574 6487  are not flat and loads are not distributed from them. 

After removing claddings  5574 6487  model can be calculated.

 

Divide claddings  5574 6487  in bigger number of smaller (flat) claddings or correct roof geometry to obtain flat surfaces. 



Krzysztof Wasik
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Message 6 of 7

Krzysztof_Wasik
Autodesk Support
Autodesk Support

Hi @puisan_wong 

Hi @puisan_wong 

Regardless problem with claddings  5574 6487 

It seems that you have not preciselly defined model and you are trying to correct it by model tolerance increased to 10mm. It probably generates incorrect (very small) calculation members which cannot be calculated using elasto- plastic analysis.

I would suggest correcting model geometry and decreasing model tolerance.

 

After some experiments with tolerance I was able to calculate shared model version.

 



Krzysztof Wasik
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Message 7 of 7

Stephane.kapetanovic
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Mentor

Hi @puisan_wong 

in addition to the message from @Krzysztof_Wasik  see after a report to show where the inconsistencies (0 to 10mm) occurred

Best Regards

 

report deleted

Stéphane Kapetanovic

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