customize keyboard blank RSA2016

customize keyboard blank RSA2016

dimogrec
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customize keyboard blank RSA2016

dimogrec
Advocate
Advocate

Hi the customize keyboard and customize context menu windows are blank. Version 2016 SP1 Win 7 64bit SP1 and version of RSA 2014 is also installed in my pc. Thanks in advance ps: by coping the user.acc from 2014 to 2016 folder, my keyboard shortcuts work but the above windows are still blank

 

 

Custom_key.jpg

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613 Views
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Message 2 of 6

Rafal.Gaweda
Autodesk Support
Autodesk Support
Accepted solution
Thanks for reporting.
We are working to resolve them.


Rafal Gaweda
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Message 3 of 6

Anonymous
Not applicable
Hi,
how long will take you to solve this issue?
it's really frustrating to have to go through the menus once you are used to the keyboard shorcuts
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Message 4 of 6

Rafal.Gaweda
Autodesk Support
Autodesk Support

Correction attached



Rafal Gaweda
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Message 5 of 6

dimogrec
Advocate
Advocate

As I wrote above by copying the

c:\Users\user_login\AppData\Roaming\Autodesk\Autodesk Robot Structural Analysis 20**\CfgUsr\user.acc

from your previous version to your 2016 CfgUsr folder will allow you to use your customized keyborad shortcuts settings.

 

( Edit: No need to do this since HF is already available  Smiley Wink   )

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Message 6 of 6

Rafal.Gaweda
Autodesk Support
Autodesk Support
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