Revit.exe upon launch

[Anonymous]

Hi

I'm trying to install revit 2019 on my laptop but keep getting the same notification (see below), I've followed the instruction for a clean uninstall and removed all temp data through clearing %temp% folder before re-installing, and I've tried this for both 2020 & 2019. I've also tried the slower installs via the download manager and still getting the same problem. I had this problem when I first installed revit on my work pc, and I did a clean uninstall, reinstalled it, then it was fine; but this time round i'm following the same steps and cannot get it to work.

Looking forward to your responses and thanks in advanced.

[ennujozlagam]

have you check if your computer specs. meet the requirements to run this product? thanks

[Anonymous]

Its a new Lenovo Thinkpad:

I7 8th Gen (2.2 Ghz)

16 GB Ram

Nvidia Quadro P1000 4GB

500 GB HD

I've ran Revit on much lower specs so don't think it's that. For some reason I can install Robot on it and it seems to work no problem; however, I've taken Robot off now  from when I did my first clean uninstall. 

Many thanks in advanced.

[ennujozlagam]

try to go your destop click Revit icon and select run as administrator and try to uninstall your antivirus program (specially MCAfee and reinstall later) and  off your firewall and see if helps. thanks

[Anonymous]

I had not yet installed an antivirus, and turned of all firewalls, and tried running as admin but still the same results. I feel like I've ran out of options and all I want to do is get Revit to work 😞

[ennujozlagam]

do you have autodesk 360 account in your computer? try to uninstall first and see if helps. thanks

[ennujozlagam]

i think you need to follow this LINK, clean uninstall and reinstall again your revit and see if helps. thanks

[Anonymous]

I followed those clean uninstall steps when I first did the clean uninstall, and removed autodesk completely, as in every last trace possible of autodesk was removed, I did a windows search for 'revit' & 'autodesk' and removed anything associated with them. I also cleaned the %temp% folder prior to install. I really appreciate the help with this, I will somehow get there in the end!

What I'll try is a system restore to before I installed revit for the very first time, and clean all temp files, and install it again form scratch, I'll also set a new restore point before I try to install revit, so I can always revert back to that if unsuccessful again.

[Anonymous]

Hi

Could the problem be that I have Revit installed on multiple machines? currently I have revit installed on 3 computers but under 1 licence (2 at work, and 1 on my laptop) and I'm trying to add another computer (boss's laptop for meetings), and wondering if it is possibly interfering with the licence registry or something.

Thanks for all the help

Denis

[ennujozlagam · Accepted solution]

yes that is the reason. autodesk allowed you to install 2 machines with in 1 license but you cannot use them at same time. thanks

Autodesk's EULA (End User License Agreement)

[ennujozlagam]

You have to stop that, 1 license running many machines. Once Autodesk catch you, you will be penalized with the hectic amount of money. Thanks