Revit 2020 Locking up/freezing

[Anonymous]

I am having an issue with Revit 2020 continually locking up/freezing? 

It seems to only happen when I am using a linked model or opening a Revit 2018 model.

I have tried saving a copy as a 2020 model but this has not solved the issue. I have also tried opening it in Revit 2019 but it also locks up in there too?

The only way to fix it is to kill it via the task manager.

I have all the latest updates etc. installed for Revit 2020.

Anyone else having similar issues?

Autodesk care to comment?

[Rafal.Gaweda]

Hi @Anonymous 

Can You post or send me this Revit 2018 file ?

[Anonymous]

It's more than one file that it's happening with and they are quite large files. One is 54MB the other is 43MB.

One of the jobs was done in Revit 2018 but the client has now upgraded to 2020. I can't upgrade my model as it keeps crashing Revit.

[Rafal.Gaweda]

Hi @Anonymous 

That's why I asked for the file to check it.

Send it \ them this way:
https://forums.autodesk.com/t5/robot-structural-analysis-forum/sending-bigger-files/td-p/3795062

[Anonymous]

Dropbox link below

https://www.dropbox.com/sh/3tah5ycag0sv0nd/AADQIQmVfXlEGcoMmfH7bIvRa?dl=0

[Rafal.Gaweda]

Hi @Anonymous 

Try these files : https://we.tl/t-qX7tOZ8G7c

[Anonymous]

17404 V13 T1 Revit 2018_2020 opens but doesn't have the linked file in it?

Other files are ok but this doesn't solve the issue that I couldn't open them to upgrade them?

[jbowlesE4C6Z]

If you have locked and ctrl+alt+delete you have a bunch of garbage in your user cache.
You will need to type %temp% in your files.
This will take you to your user data cache.
Delete all the files her, and recycle them.
This should be done after a clean re-boot.