FAILED TO OPEN THE DOCUMENT FROM LOWER VERSION TO REVIT 2019

[Anonymous]

PLEASE HELP US TO OPEN OUR MODEL (FAILED TO OPEN) IS THEIR ANY OTHER OPTION TO OPEN.

 I TRIED AUDIT AND OTHER OPTIN ALSO.

[MohamedMohrame]

try the file on another device and return it back to yours

[hmunsell]

how old is the file? i have found sometimes i need to step them up to the newer versions.

so if you have a 2014 model, open it in 15 and save it, then 17 and save it, then 19. i personally haven't had any issues upgrading any of our legacy projects from as far back as 15 up to 20.