"An Unknown Error Occurred While Accessing file"

"An Unknown Error Occurred While Accessing file"

mackenzieRD98L
Participant Participant
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Message 1 of 5

"An Unknown Error Occurred While Accessing file"

mackenzieRD98L
Participant
Participant

While working on my project, my computer decided to crash - not sure why, I wasn't at my desk at the time.

 

Now when I open the file, it comes up with this error;

mackenzieRD98L_0-1741728713665.png

 

Any idea why? I have tried to transfer the file to another location (not in google drive) and it still has the same problem.

 

Is there a way to fix this? or do I have to use my last autosave. (Unfortunately lost about 2hours of work)

 

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Message 2 of 5

iainsavage
Mentor
Mentor

Have you tried using the Audit option when opening the file?

iainsavage_0-1741733542616.png

 

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Message 3 of 5

mackenzieRD98L
Participant
Participant

Yes I have. Did nothing. still displayed the same result

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Message 4 of 5

hmunsell
Mentor
Mentor

if it's a workshare enabled file (uses worksets), pick Audit and Detach from Central. This will effectively create a new central model.

 

If it opens, you can save it over the original or save it to a new name. 

Howard Munsell
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Message 5 of 5

apjones
Collaborator
Collaborator

In addition to what @hmunsell mentions, you can try opening the file with worksets closed (i.e. not "Opened") and narrow down the possible problem to one specific work set by opening them one at a time.

Pete

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