There are a couple of ways to do this, and the above post is one way.
You can either create a 2 dimensional clearance area that is visible on plan views. Simplest way is to open the family and add a "filled region" in the family to show the clearance.
Then you can add bells and whistles if you want. You can make parameters to control the width and depth of the clearance. You can also add a parameter to control the visibility so you can turn it off in views.
You can even make a separate "clearance family" and load it into your controller family. Then you can place it in front, on the sides, and in the back, and create parameters to control all the clearnaces.
The more complicated way is to create a 3 dimensional region so the clearance will show up in elevations and 3 D views. I believe that is what the previous post was explaining.
Also note that for some families (like electrical panels), the "floor plan" view shows the front of the panel, and the front and back elevations show the top and bottom of the panel. So you have to add the clearance region in the front or back view of the family to get it to show up on a floor plan.