Revit Ideas
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Clean-up the Revit Ideas Forum

Status: Gathering Support
by Collaborator damo3 on ‎03-01-2017 02:25 AM - last edited on ‎03-24-2017 12:32 PM |

Before we can vote for good ideas, we have to be able to see them. We are now over 2500 ideas submitted. I can't realistically scroll through 130+ pages of ideas.  

  • There are some really good ideas buried in this forum, most will never see past a dozen votes as they are cast to page 6 or 7 due to the influx of repetitive submissions. Some are complaints, not ideas. (The irony of that statement is not lost on me)
  • In the last 2 days, I have seen 6 ideas submitted that are exact replicas of others due to people not reading the forum guidelines. Item no 1: Check to see if your idea is similar to another's before posting!
  • Out of 2500+ ideas, less than a dozen have been 'archived'. The rest are apparently "gathering support". Now there is a loose term if I ever saw one. 

If this is going to be a serious platform for development and feedback from customers, it needs to be maintained better. With the automation tech today, this shouldn't have to be a burden for Autodesk. 

 

  • Let's start with tightening the term "gathering support" to ideas with at least 20 votes or more. Create a new category called "New" or "Recent"
  • How about when ideas get new votes, it moves to the top, just like the Revit forum, posts that are years old float back to the top if someone comments. If it really is a good idea, it will stay at the top gathering votes and visible to all. If not, it will drop off. 
  • How about new ideas can't be posted until you click a message saying you did a search before posting. Sure you can just click past it, but its a good reminder. 
  • The auto "searching for similar posts" when writing the title should be just ideas, not forum posts from years ago. It just creates clutter. 
  • Give us sorting options. If I want to see ideas 'under review' I also want to sort just those ideas by highest kudos for example. 

Thanks all and hopefully we can get more out of this forum. 

 

Comments
By: Contributor wspMagnus
| Posted ‎03-01-2017 02:46 AM

I very much agree. The search function isn't very good either so finding that idea isn't easy. 

 

By: Collaborator
| Posted ‎03-01-2017 03:36 AM

This is very interesting, it would help the users

By: Enthusiast Ryan
| Posted ‎03-01-2017 07:20 AM

I don't know how many times i've created a post/idea, and then found a similar one after. Even after searching! Then, you cant delete the post that was created??! Am i missing something on that?

By: Enthusiast SashKaz
| Posted ‎03-01-2017 08:24 AM

@damo3,

 

I am SO glad you mentioned this. I was planning on saying the same thing today! I am finding a lot of repeats on this forum and it is getting hard to take it seriously. Lately, I have been posting links to other peoples comments so that they are aware that a forum post already exists.

 

I will refrain from creating a duplicate post of this topic :)

 

Sash

By: Mentor
| Posted ‎03-01-2017 09:18 AM

Guys, if you find that you have created a duplicate idea (or the forum burped and gave you a duplicate post) and want to remove it use the "Report" tool to flag the moderator.  The "Report" tool isn't just for ground rules violations, but can also be used for other admin-type things like:

 

  • post and idea removal
  • consolidation of duplicate Ideas (that can take a little longer than others to sort out)
  • editing out a serial number, email address, etc. after a post is locked from editing

 

As far as floating ideas, has anyone tried the "Hot topic" filter?  That normally floats more active ideas towards front of the list.

By: Enthusiast SashKaz
| Posted ‎03-01-2017 09:22 AM

@dgorsman,

 

I usually start with the Hot Topics area and also the search feature. While folks like you and I do our best to research topics that have already been generated, it appears that a lot of folks don't know where to look or how to search. Perhaps the forum moderator should post a more prevalent sticky note next to the Submit an Idea button.

 

Sash

By: Collaborator damo3
| Posted ‎03-01-2017 06:57 PM

Wow, I didn't expect such a reaction! Glad others have similar thoughts.

I do use the hot topic filter, it does help, but again, lack of sorting tools doesn't help. 

The reporting tool is a good idea, I didnt think of that. Ill give it a go on one of my own ideas that never gained any traction. 

 

I am curious, how many votes/comments does everyone think an idea should get before its classed as 'gathering support' if the categories were updated?

By: Contributor B.Fetzer
| Posted ‎03-02-2017 10:18 AM

@damo3:

 

Great Post !

+1

 

Bernhard

By: Explorer d-denton
| Posted ‎03-02-2017 01:19 PM

YES! I'd like to see some sort of added categorization. Maybe one of these would help:

  • Categorized by Revit ribbon menu tabs - if your suggestion applies to a tool in that tab, that's where you put it
  • Categorize by industry workflow / UI suggestion. Ex: Arch Design, Struct Design, Construction, General UI Improvements. This way you're more likely to see a post similar to yours if its more workflow related

Maybe you select one from each of these so you can sort either way. Similar to tags, but it would group them in a way that everyone is already familiar with Revit.

By: Enthusiast adrianc
| Posted ‎03-02-2017 09:47 PM
I couldnt agree more. I too was thinking the same thing last week.

Autodesk
You created this and pumped your chest out, you need to maintain it. If you dont like an idea, respond to it and archive it. I'm sure there are hundreds of ideas in here that are serious time savers to users that are completely lost to both us as posters and you as developers.
By: Advocate pieter
| Posted ‎03-03-2017 07:31 AM

Great to hear that we can use the report function for other stuff as well (duplicates, status changes, request feedback, ...). I will be sure to do that.

 

By: Enthusiast adrianc
| Posted ‎03-08-2017 10:06 PM
I wonder if they have read this yet...
By: Employee
| Posted ‎03-14-2017 11:39 AM

Yes "they" have read this a few times. I first saw it with about 10 votes :)

 

Unfortunately, we are largely bounded by the capabilities of the software we use to run the Autodesk community tools. The Revit ideas page has been so popular that I don't think this kind of maintenance was previously needed on other idea sites so a lot of what you are suggesting unfortunately does not exist. We also have to be consistent with other products (for example, the issue statuses are shared between all idea pages).

 

I will bring the suggestions posted here up with the community team to see if we can address any of them. I did go through and archive quite a few old issues with few votes, but I'm not done. The current plan is to archive issues with fewer than 10 votes (5 for discipline specific) that are older than 6 months. Perhaps that time period needs to be shortened. 

 

Regarding duplicates. If we see duplicates as we are browsing, we do clean them up. Ideas with multiple suggestions in them make this challenging. I have also seen a number of comments that cross-reference duplicates - this is really appreciated as it makes it a lot easier for us to clean up, so please keep that up. I am also considering having a place where duplicate issues can be posted (suggestions welcome). That way we can find and merge them easily. 

 

Hope we can work together to evolve this idea station going forward.

By: Collaborator damo3
| Posted ‎03-14-2017 02:49 PM , edited ‎03-14-2017 02:51 PM |

Thanks Sasha for the update and feedback. I can see how that  may make things just a tad more complicated! Hopefully the team can work out something to make it a little better for the users.

 

I also wanted to report that a recent suggestions in the comments about using the reporting function for things like duplicate ideas or ideas that people discover already exist are attended to by Autodesk. They recently merged the votes and comments about duplicate ideas on dialog box sizes, although my comment in the thread about the idea already exisitng and linking to it looks kind of foolish now! Smiley Happy

So everyone can help out Autodesk by clicking that flag if you come across something like that. 

By: Enthusiast adrianc
| Posted ‎03-14-2017 05:05 PM

Thanks Sasha, there was no malice in my comment. The general feeling I have had is a lot don't even get read by the Autodesk Team as there is no response.

 

Perhaps an internal template of response options so we at least know it has been read & in the review system

  • read & reviewing
  • read & reviewing. Please provide more specific info
  • read & duplicated
  • read & not implementing yet
  • read & not implementing ever
  • read & too many ideas, please narrow them down. This topic will be archived.
  • etc

I/we understand it has probably turned out bigger than you expected. There seem to be a lot of 'complaints' rather than ideas as well clogging up the forum.

 

It is appreciated that the team is manually going through the topics to start to clean them up.

 

By: Employee
| Posted ‎03-14-2017 08:09 PM

@adrianc, no malice assumed. Just trying (and failing) to be funny. 

 

Thanks for the feedback.  The Revit PMs read a lot more ideas than we comment on. I'm interested to see what's trending or I often check in to see if a specific idea is posted as it comes up in a conversation. Unfortunately, the reality is that it's just not possible for us to comment on every issue we've seen. However, the point is well taken.

 

A lot of the suggested options actually align very closely with our statuses (see below).

  • read & reviewing - this is the Under Review status, we currently have a 50 vote cut off for reviewing issues, this is largely because it takes development team time to review an idea
  • read & reviewing. Please provide more specific info - same as above and you'll see comments from us, for the most part however the items are fairly self-explanatory for the purposes of making a go/no go decision and the detailed information gathering happens when teams take on the implementation
  • read & duplicated - typically we just merge these with the duplicate
  • read & not implementing yet - this is the Future Consideration status
  • read & not implementing ever - this is the Archive status 
  • read & too many ideas, please narrow them down. This topic will be archived. - these are usually flagged for the moderator. I have a really hard time with these because I often don't catch them until they've received a decent number of votes and I don't want to throw the votes away. However ideas with multiple suggestions are almost impossible to accept because it is not clear what suggestion people were voting for. Feel free to flag these for the moderator with "multiple ideas" if you see them.

@damo3@dgorsman, Yes reporting to the moderator can certainly help deal with duplicates, etc. The one thing to be aware of is that the moderator does not have a Revit background. So make sure to report only things that you're 100% sure are the same.

By: Mentor
| Posted ‎03-15-2017 09:06 AM

If you're *not* 100% sure an idea is a duplicate or requires moderator attention, there's a couple of steps I would recommend.  The first would be to create a new post in the relevant discussion board and link to the Idea(s) in question for reference.  This way it can get some discussion and hopefully consensus without increasing the "noise" under that Idea.  You can also tap one of the Expert Elite, preferably a Revit-centric one, for advice.  We don't have moderator abilities to edit, merge, or delete but we can provide some productive courses of action.

By: Explorer d-denton
| Posted ‎03-16-2017 07:31 AM

@sasha.crotty Thanks for all your comments Sasha.

By: Enthusiast jkucia
| Posted ‎03-23-2017 05:12 AM , edited ‎03-23-2017 05:14 AM |

I hope this gets implemented immediately, I can't wait for the sheer brilliance of my "Revit Needs Embedded Banana Emoticons" idea to gain the attention and acceptance it desperately deserves.

 

More seriously: the Chan-style "float back to the top" method of giving good ideas more attention is, while perhaps a tad flawed, superior to what is available in the Autodesk forums.

 

FYI, I have sometimes tried to hunt down multiple ideas similar to mine, then use the "report" button to notify the moderator with all of the links.  I'm never certain if anything becomes of that report.  It occurs to me, however, that fairly often those "other" ideas are similar, but not exactly, the same as mine.  Perhaps a grouping or cross-tagging feature might work in tandem, or as a replacement, for "Related Ideas"?

By: Advocate ron.allen
| Posted ‎03-23-2017 08:46 AM

@sasha.crotty Autodesk is boasting using Artificial intelligence (AI) and machine learning(ML), things like IBM Watson...

 

Why not have :

  • A pseudo click-through interface to ID the area the idea is centered on (Returns structure data point)
  • Structured data requirement based on menu operations (e.g. "Manage.additional settings.line styles") 
  • AI to gather these and similar content e.g. those mentioning "linestyles" or "line Styles" or "Line"

This data then used to put them into bucketed (Bayesian inference) up in a threaded list based on the hierarchy. Similar ideas would be side by side then moderators could group them together for similar content... or identify the similarities and differences to break them out in a reformatting idea.

 

This may seem a petty application of ML- however it begins to organize and codify ideas- that same codification and learned hierarchy can be used for help files, data access, API and a myriad of other uses. : )

 

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