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You do not currently have access to Autodesk A360 Collaboration for Revit

5 REPLIES 5
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Message 1 of 6
Anonymous
337 Views, 5 Replies

You do not currently have access to Autodesk A360 Collaboration for Revit

I am not able to log a user into the A360 project. He has an Autodesk ID and has been given a seat of C4R. We are able to log him into A360 Drive and A360 Cloud but are unable to get him into the project that is in the cloud. Please advise as soon as possible.

 

5 REPLIES 5
Message 2 of 6
AdamPeter
in reply to: Anonymous

Hi John,

If the users logs into manage.autodesk.com do they see the C4R entitlement on their account? If you have assigned the entitlement and it doesn't show up under their account please PM me their user information and I will look into it.

thanks,



Adam Peter
Customer Program Manager
Autodesk
Message 3 of 6
Anonymous
in reply to: AdamPeter

I have sent you the information directly.

 

Thank you,

 

Tim Livingston

tlivingston@blumeng.com

 

 

Message 4 of 6
martinTstewart_Adsk
in reply to: Anonymous

Did this clear up for you guys?  Or is further assistance needed?

 

Autodesk Cloud Services Health Dashboard  Check for current status or history on Autodesk Cloud Services you use.  Also, use the Blue button, top right "Health Subscription" to receive notifications on health status changes or scheduled maintenance.

 

 



Martin Stewart
AEC Support Specialist
Message 5 of 6
Anonymous
in reply to: martinTstewart_Adsk

No Sir.

 

We have not heard anything from Autodesk regarding this.

 

Please advise on how to proceed.

 

Thank you,

 

Tim Livingston / John Brewer

 

 

Message 6 of 6
martinTstewart_Adsk
in reply to: Anonymous

I'll contact you directly so we can get A360 C4R working for you!



Martin Stewart
AEC Support Specialist

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