Revit Cloud Worksharing Forum
Welcome to Autodesk’s Revit Cloud Worksharing Forums. Share your knowledge, ask questions, and explore popular Revit Cloud Worksharing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Users in Communicator

2 REPLIES 2
Reply
Message 1 of 3
andrewrider
269 Views, 2 Replies

Users in Communicator

We have some users that are not showing up in the communicator while they are working on an Active C4R project. Has anyone else experianced this? Its not all users just a hand full that are not showing up. 

2 REPLIES 2
Message 2 of 3
alan.quinn
in reply to: andrewrider

I understand that some users are not showing up in Communicator while working on an Active C4R project. Please check the following:

 

1. Make sure all users are on the same build of Revit.

2. Make sure all users are on the same version of  Collaboration for Revit.

3. Clean out cache, Windows Temp and internet history folders.

4. I'm assuming the PC were restated recently, but if not restart and re-open Revit.

 

I hope this helps and thanks for posting.

 

 

Message 3 of 3
AdamPeter
in reply to: andrewrider

How many users do you have on the project?  We have recently discovered that the communicator displays incorrectly in if you have over 50 users, the first in the project will start rolling off communicator.  Users can still work and chat with each other, they will just not show in the project. 

 

We do have it on the list and it will not impact your ability to continue to work on models.  

 

thanks,




Adam Peter
Customer Program Manager
Autodesk

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk DevCon in Munich May 28-29th


Autodesk Design & Make Report