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Upgrade Revit A360 from 2016 to 2017

8 REPLIES 8
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Message 1 of 9
DBratcher-OW
885 Views, 8 Replies

Upgrade Revit A360 from 2016 to 2017

We are attempting to upgrade a project that was started in Revit 2016 using the A360 collaboration service to Revit 2017 using the A360 collaboration. I am having a problem in 2017 with it telling me I have no access to any A360 projects. Could you help me out with what I missed in the instructions on the link below? I have also attached a screenshot of the message and the project being visible in the Collaboration box.

https://knowledge.autodesk.com/support/revit-products/learn-explore/caas/CloudHelp/cloudhelp/2017/EN...

Thank you for your help.

David Bratcher
TEG Architects

8 REPLIES 8
Message 2 of 9
Lance.Coffey
in reply to: DBratcher-OW

When I click on the link you posted, I'm getting a Page Not Found message.

 

I did find the following help topic with information about upgrading C4R models:

Upgrade Information for A360 Collaboration for Revit

 

If these are the steps you are going through, my first thought is that you missed something on step 4.

 

You have to have a new project for the 2017 models and 2016 projects won't show up for 2017 (i.e. you need a new project and you have to be invited into the new project, unless as described in the steps above you create the new project in which case you should automatically have access to the new project).

 

Can you confirm if you see a project to save into when you create the new project (and no one else is saving old versions models there?



Lance Coffey

Technical Support Specialist
Message 3 of 9
DBratcher-OW
in reply to: Lance.Coffey

Thanks for the link! The Autodesk link I was using is completely wrong.

Here is a scan of what the web page said.

Message 4 of 9
Anonymous
in reply to: DBratcher-OW

Did you resolve this issue? We have upgraded and saved our model in 2017 and created a new project in A360. But, when we open the model in 2017 and go to Collaborate On A360, I get an error message that says "You cannot use the option "Collaborate Using A360" because you do not have access to any A360 Projects. You can either request access to a specific project from you team member or create a new project on A360." But, I am the admin for the project.
Message 5 of 9
Anonymous
in reply to: Lance.Coffey

Hi Lance,

 

We are having a similar issue. We have upgraded and saved our model in 2017 and created a new project in A360. But, when we open the model in 2017 and go to Collaborate On A360, I get an error message that says "You cannot use the option "Collaborate Using A360" because you do not have access to any A360 Projects. You can either request access to a specific project from you team member or create a new project on A360." But, I am the admin for the project.

Message 6 of 9
Lance.Coffey
in reply to: Anonymous

The first C4R model saved to the project will lock the version (i.e. after the first save, only versions of Revit that match the version of the first saved model will see the project). Have any 2016 version models been uploaded to the new A360 project?



Lance Coffey

Technical Support Specialist
Message 7 of 9
Anonymous
in reply to: Lance.Coffey

Thanks Lance!

Jill Fallon AIA
Architect

DUDA|PAINE
ARCHITECTS

919.688.5133 T
www.dudapaine.com
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Message 8 of 9
Chad-Smith
in reply to: DBratcher-OW


@DBratcher-OW wrote:

Thanks for the link! The Autodesk link I was using is completely wrong.

Here is a scan of what the web page said.


That page really needs to be removed. I got stung by it too and wasted a considerable amount of time trying to make those directions work.

 


@Lance.Coffey wrote:

 

I did find the following help topic with information about upgrading C4R models:

Upgrade Information for A360 Collaboration for Revit

 


There really needs to be a much better method than this. Starting a new Project space for an upgrade in BIM 360 Team defeats the point of keeping all that data in the one project space. In my opinion this is not a good solution.

I think Autodesk needs to work out a way for multiple versions to co-exists in the same CfR Project space, and to provide a better upgrade workflow.

Message 9 of 9
Lance.Coffey
in reply to: Chad-Smith

Thank you for the update.

 

I hadn't realized that the AKN page for that document was still available (its not available in the help, but the AKN page remains).

 

I will get this corrected.

 

Regarding improvements to the upgrade process, the following idea was posted to our Revit Ideas page along similar lines:

C4R Models accessible outside of Revit versions

 

You can vote this idea up as well as posting your own ideas on how Revit can be improved.



Lance Coffey

Technical Support Specialist

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