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Significant performance decrease on cloud work sharing synchronization

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Message 1 of 2
Jack.jo
284 Views, 1 Reply

Significant performance decrease on cloud work sharing synchronization

Hello here`s Hong Kong,

 

My project file on cloud work sharing/ BIM360 has now terribly slowing down on synchronization, it`s stuck at Save to central but still processes.

 

Now the number of users on this project file now is 5.

May I have any idea what causes this?

 

Thank you,

 

Jack.

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Message 2 of 2
yurikim
in reply to: Jack.jo

Thank you for your posting @Jack.jo

 

Did this happen on certain timeline? Or does this happen all the time? 

 

Check your network is stable, and if other users are performing sync at the same time. Please refer to this article: 

Slow performance when more users in a Collaboration for Revit model

 

Hope this helps. 

Yuri Kim
Product Support Specialist, AEC

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