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Revit 2017 fails to print to PDF

218 REPLIES 218
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Message 1 of 219
MattFried
93896 Views, 218 Replies

Revit 2017 fails to print to PDF

When i try to print to PDF the loading bar either freezes or doesn't start up at all, no pdf's being made. I mainly use "multiple selected views/sheets into a single file" option.

I tried the long route by creating seperate pdf files to combine after, but even some single pdf sheets aren't being made! I've lowered the resolution and all that as well with no solution. SOO FRUSTRATING, i can't send drawing sets to clients...

 

Every new version of Revit comes with new bugs and issues its very frustrating....

 

Please help.

218 REPLIES 218
Message 21 of 219
Anonymous
in reply to: MattFried

Unfortunately I'm having very frustrating issues with printing to pdf since using Revit 2017.  I have spent hour after hour trawling through forums looking for solutions and nothing works.  I am at the stage of not being able to email my clients with pdf files and they are not happy!  It seems the printing process is completing but then I persistently get the following message when opening the "printed" file.  print results.PNG

 

Please help, someone................

 

Message 22 of 219
Zsolt.Varga
in reply to: Anonymous

Hi,

 

Please, note, that Autodesk has been getting an increased number of reports of printing errors when users try to print multiple sheets at once. This issue has been traced to issues in Windows updates. Please see http://knowledge.autodesk.com/article/Revit-error-Revit-could-not-start-the-print-job-because-it-was...

 

 

There is some more information about this online, such as

Microsoft acknowledges KB177725 and KB3176493 print bugs

Microsoft admits printing bugs in updates

 

The word from QA is that Microsoft only does updates/patches on the second Tuesday of the month, so it will be a couple of weeks until they fix this.

 

I hope this information helps.

 

Best regards,



Zsolt Varga
Technical Support Specialist
Autodesk, Inc.

Revit Ideas | Screencast | Revit Help | AKN

Message 23 of 219
rick.kremer
in reply to: MattFried

Hello, Please try to install CUTEPDF writer, it is free. Make sure to read the license agreement, and if you agree with it then install it.

Then plot your PDF's to your Desktop, no where else. Please let me know if that works out for you.

Rick

Rick Kremer | Senior Technical Consultant
404.564.1852 (d) | 561.676.5303 (c)
RKremer@asti.com

[cid:image001.jpg@01CFAB10.C310FA90]

Applied Software | Consulting, Services, Software, Go Further
2801 Buford Highway NE | Druid Chase, Suite 100
Atlanta, GA 30329
www.asti.com
Message 24 of 219
Zsolt.Varga
in reply to: Zsolt.Varga

Hi Everyone,

 

Here are some news / corrections regarding my previous post about MS Windows updates causing printing issues.

 

MS has issued a new KB.

 

From Pg. 3 of this post:

http://answers.microsoft.com/en-us/windows/forum/windows_10-other_settings/kb3176493-for-windows-10-...

 

Hello everyone-

The fix for this issue is now available for some platforms.

For Windows 7, Windows 8.1, Windows Server 2008 R2, Windows Server 2012, & Windows Server 2012 R2, see the following link:

https://support.microsoft.com/en-us/kb/3187022

For some Windows 10 LTSB Enterprise SKUs (those without the November Rollup or Anniversary Update), see the following link.  Please note this does not apply to consumer SKUs.

https://support.microsoft.com/en-us/kb/3186987

We will update this form as additional patches become available.  No ETAs are available at this time.

 

I hope this helps.

 

Regards,



Zsolt Varga
Technical Support Specialist
Autodesk, Inc.

Revit Ideas | Screencast | Revit Help | AKN

Message 25 of 219
thardy79
in reply to: rick.kremer

I downloaded CUTEPDF writer and it works perfectly.  I don't have to print to my desktop, I can print directly to the folder I need and it works the way Adobe used to.  

Message 26 of 219
Anonymous
in reply to: rick.kremer

Hi Rick, that's amazing...

 
I've spent so much time on this, using all kinds of pdf writers including CutePDF, and never thought that plotting to the desktop was all I needed to do.  I just succeeded with CutePDF plotted to the desktop (won't plot anywhere else)
 
Thank you so much for your help.
 
Regards

Michael Mc Sweeney,

Consulting Engineer.

 

Ireland

 

Message 27 of 219
rick.kremer
in reply to: rick.kremer

AWESOME SAUCE!!!

Rick Kremer | Senior Technical Consultant
404.564.1852 (d) | 561.676.5303 (c)
RKremer@asti.com

[cid:image001.jpg@01CFAB10.C310FA90]

Applied Software | Consulting, Services, Software, Go Further
2801 Buford Highway NE | Druid Chase, Suite 100
Atlanta, GA 30329
www.asti.com
Message 28 of 219
Anonymous
in reply to: rick.kremer

Hi Rick, that's amazing...



I've spent so much time on this, using all kinds of pdf writers including
CutePDF, and never thought that plotting to the desktop was all I needed to
do. I just succeeded with CutePDF plotted to the desktop, and it won't plat
anywhere else.



Thank you so much for your help.



Regards

Michael Mc Sweeney,

Consulting Engineer.





Michael Mc Sweeney,

Consulting Engineer.



Rathoonagh West,

Ballymakeera,

Co. Cork

Ireland



ph: +35326 45338

mob: +35386 2607996

email: michaelmcsweeney@outlook.com
Message 29 of 219
colincargill
in reply to: MattFried

I'm going to take issue with the reply from Autodesk, marking the issue as "solved" when a solution is only promised to be solved in a "future release". Same attitude with the 4K resolution issues. Same problem with custom arrowheads and leaders.

It would be nice if Autodesk would join us here in the real world where we do not get paid until our work is satisfactory - we can't say "Oh well, we will fix the lack of an entrance in a future building...."

Geez, guys - get real!

 

Colin

 

(25 year Autodesk customer...)

Message 30 of 219
Anonymous
in reply to: chris


@Anonymous wrote:

I run a print preview on one sheet, and then it will let you print multiple sheets.

I bit of a hassle but it works.


This also worked for me - very odd workaround but got the job done - thanks for sharing!

Message 31 of 219

PDF output takes a long time or fails; progress bar stops advancing (Adobe PDF printer)

This article is going to be kept updated by the Autodesk Development Team. 

 

 

This two solutions are stupid! We pay a lot of money for yearly release.
For every new issue Autodesk should pay back an amount of the licence!
We pay to have working software, not to have solving things with workarounds.
I'm very annoyed by every new problem.

Message 32 of 219

Current trying to print 60 A1 sheets to pdf using Acrobat and the thing completely fails.  What do we do? Using 2017.

 

Update - Activated "Advanced Printer Features" in the Acrobat properties and things seem to be now working.

Message 33 of 219
chris
in reply to: PhilipVandenbussche

Print preview then do your normal printing.

This is what is working for me.



Thank You,

Chris Blakemore

chris@deiengineers.com








Mailing:
4790 Caughlin Parkway #766
Reno, Nevada 89519-0907

Phone 775.329.2733
Fax 888.873.0790
Message 34 of 219
Anonymous
in reply to: chris

I've tried many different ways with mysterious results, however I am
consistently getting results by printing to the desktop (rather than to the
project file) but only when changing the file path as well as the save as
dialog that comes up.... That's my work around which I picked up from the
community a few months ago



Michael Mc Sweeney,

Consulting Engineer.



Rathoonagh West,

Ballymakeera,

Co. Cork

Ireland



ph: +35326 45338

mob: +35386 2607996

email: michaelmcsweeney@outlook.com
Message 35 of 219
MattFried
in reply to: Anonymous

Interesting how that works for you, I've tried that many times with the same missing annotations results...

Message 36 of 219
Anonymous
in reply to: MattFried

What's the word on this?

 

I've got multiple users here in my company now that we've upgraded to 2017 that can no longer print to PDF.

 

The fact that this issue has gone on this long without being addressed via a service pack is entirely unacceptable.  Hopefully there is an official solve that I've just simply missed.  (The Revit forums aren't my usual home...)

Message 37 of 219
dzanta
in reply to: Anonymous

There are a couple of workarounds as stated here....

 

https://knowledge.autodesk.com/support/revit-products/troubleshooting/caas/sfdcarticles/sfdcarticles...

 

 

I do not believe there is an official fix yet...I assume Autodesk is still working on this.


Dzan Ta, AEE, ASM, ACI.

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Message 38 of 219
Anonymous
in reply to: MattFried

Our firm is having the same issues (on some computers, not all). We were printing using Adobe with no issues in Revit 2015. We installed Revit 2017 and have all kinds of printing issues - mostly Adobe PDF printer hanging when printing. 

 

We're temporarily using CutePDF until this gets resolved. 

Message 39 of 219
mchristop
in reply to: MattFried

PDF is the accepted file format for sharing documents. We need a way to create PDF files from Revit without a third party application. Autocad has had a DWG to PDF printer for years so we know Autodesk is capable of creating PDF files. One or two mouse clicks is all it should take.

Message 40 of 219
Anonymous
in reply to: mchristop

Homer_Jones,

 

I totally agree. We should not be having any issues with this and publishing or exporting to PDF should be completely integrated into Revit. I don't know if the issue lies with Adobe or Autodesk, but I think Autodesk needs to take control of this. I have less and less confidence in Adobe as an organization. My clients don't understand why we have issues creating PDFs for them. Come on Autodesk! Solve this. 

 

Steve Cashman

Cashman Stahler Group

Lombard, IL

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