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"Requested service is currently unavailable"

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Message 1 of 2
evgeny.kurbatov
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"Requested service is currently unavailable"

I have a cloud-based model which link many RVT models and DWG files via the Autodesk Desktop Connector. With new version of the Connector many people in our company report about the error:

evgenykurbatov_1-1671058540203.png

 

I reviewed local files and found that the problematic files have the status highlighted with yellow color.

evgenykurbatov_0-1671058527280.png

 

This status means "sync", I guess. And it never gets completed. Is there a way to finalize files synchronization?

 

 

Thank you,

EK

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Message 2 of 2

A good suggestion is "Help yourself" 🤔

 

Here is what helped me to resolve the problem.

For the Autodesk Desktop Connector app go to the Select Projects menu item

evgenykurbatov_1-1671115962037.png

 

  • Remove the problematic project from the list.
  • Click the Save button, and OK button on the next window.
  • Select your project again in ADC.

It solved my problem. Hope it solves yours.

 

 

 

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