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Now cannot delete older .rvt file from BIM 360 Document Management

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Message 1 of 2
Dan.Dominik.RQ
277 Views, 1 Reply

Now cannot delete older .rvt file from BIM 360 Document Management

Followed all the forum instructions/workarounds but no success. We have two .rvt files on that the Document Management interface will not allow us to delete. The pulldown only shows "Relinquish" and "View Versions".

 

This needs to happen NOW. Even our top level BIM 360 admin has none of these options available, and we're dead in the water until these errant files can be deleted. 

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Message 2 of 2

Hello Dan,

 

I have recently been made aware of your issue.  I will be reaching out to you by email to resolve your issue.  An update will be posted here once our issue is resolved.

 

Best Regards,



BR >__________________________
Patrick Kennedy
Technical Support Specialist
San José, Costa
Rica
www.autodesk.com

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