Revit Cloud Worksharing Forum
Welcome to Autodesk’s Revit Cloud Worksharing Forums. Share your knowledge, ask questions, and explore popular Revit Cloud Worksharing topics.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Models no longer publishing to A360 Team

10 REPLIES 10
Reply
Message 1 of 11
DanielBush
464 Views, 10 Replies

Models no longer publishing to A360 Team

We've published our models from C4R to A360 in the past with no problems, but today when I try to publish, the upload icon animates but nothing is uploaded. I deleted all the uploaded models and tried again but no luck. We have 6 linked models in this project and none of them are uploading. Any ideas?

 

Thanks,

Dan

10 REPLIES 10
Message 2 of 11
eberkson
in reply to: DanielBush

We're seeing the same thing this morning. We've tried with both a "live" project with four linked models and then a single "test" project with no links. Neither one shows up on the A360 web portal.

Message 3 of 11
KyleB_Autodesk
in reply to: eberkson

We're experiencing an unplanned degradation of publishing at the moment, as captured on the Health Dashboard.  We're seeing successes in publishing right now, so are in the final stages of validating that we're back to normal, after which we'll status back to green.  Stay tuned.

 

-Kyle



Kyle Bernhardt
Director
Building Design Strategy
Autodesk, Inc.

Message 4 of 11
Chad-Smith
in reply to: KyleB_Autodesk

Myself and my customers are still having some issues despite the Health Dashboard having a tick.

 

When publishing it is still coming up as failed. It's still somewhat random as to if it does or doesn't work.

cfr publish fail.png

 

Also, the version numbers as shown in 'Manage A360 Models' and the published models in Team are different.

This is probably more of a general question as to if there are instances where the versioning becomes out of sync, and whether it is related to the above issue?

 

Thanks.

Message 5 of 11
dtpeter2901
in reply to: Chad-Smith

We were able to publish this morning but we can't download the model.

Not sure if this is a related issue or not.

 

Fingers crossed that it's gets fixed shortly.

 

We've also been having issues with our model randomly becoming corrupt for no apparent reason.

We've been saving locally to ensure a back-up.  But we had 4 instances yesterday where we got the "Your model has been corrupt, Contact Autodesk support".

 

Message 6 of 11
DanielBush
in reply to: dtpeter2901

According to the Health page (https://health.autodesk.com/) there are still problems publishing to BIM 360.

 

DB

 

Message 7 of 11
AdamPeter
in reply to: DanielBush

yes, there is an outage on the BIM 360 Team service at the moment that is having a downstream affect on Collaboration for Revit.  Please do monitor the health dashboard for further updates.

 

thanks,




Adam Peter
Customer Program Manager
Autodesk
Message 8 of 11
hhbim
in reply to: AdamPeter

we're still waiting....

we're still receiving the "you are not a member of any cloud projects" message on the day of a deadline.

thanks adsk.

 

 

 

Message 9 of 11
DanielBush
in reply to: AdamPeter

The Health page is showing C4R working as expected, but we are still getting errors when publishing:

 

Fail.png

Message 10 of 11
AdamPeter
in reply to: DanielBush

We are generally in the green, however there may be something specific to your model.  Would you mind private messaging your journal file to me and I can take a look?

 

thanks,




Adam Peter
Customer Program Manager
Autodesk
Message 11 of 11
DanielBush
in reply to: AdamPeter

Only some of our models have made it through to A360. I tried again this morning and got the green OK label in Revit, but the model still isn't showing up on A360. I had moved all the models to an Archive folder, so there's no conflict with an existing model.

 

We use A360 primarily to download the models to take to meetings and having to download each one manually and then relink them all is kind of a pain. Any prognosis on when this will be fixed?

 

Thanks,

DB

Can't find what you're looking for? Ask the community or share your knowledge.

Post to forums  

Autodesk DevCon in Munich May 28-29th


Autodesk Design & Make Report