Model manager access

[Anonymous]

Hello!

User can't open Manage A360 models. Please see the screenshot

[asiteur]

Hi,

I see that you try to open the model from within the application. Have you tried to view the model in the webviewer already?

Was this user able in the past to open A360 models? If not it can also be a simple setup problem, or connectivity (firewall blocking...) etc.

[Anonymous · Accepted solution]

Hello, reinstalling the product helped us, thank you.