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Model manager access

2 REPLIES 2
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Message 1 of 3
Anonymous
433 Views, 2 Replies

Model manager access

Hello!

User can't open Manage A360 models. Please see the screenshot

2 REPLIES 2
Message 2 of 3
asiteur
in reply to: Anonymous

Hi,

 

I see that you try to open the model from within the application. Have you tried to view the model in the webviewer already?

Was this user able in the past to open A360 models? If not it can also be a simple setup problem, or connectivity (firewall blocking...) etc.

 

 



Alexander Siteur
Project Engineer at MARIN | NL
LinkedIn

Message 3 of 3
Anonymous
in reply to: asiteur

Hello, reinstalling the product helped us, thank you.

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