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Model frozen on opening

3 REPLIES 3
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Message 1 of 4
naomi2BHGT
334 Views, 3 Replies

Model frozen on opening

Hello,

I uploaded a model to the revit cloud through collaborate in order for it to become a workshared cloud model. It's located in our Autodesk Docs and we can see and click on it, however, when opening it the load bar does not move at all. (Picture Shown Below) I can't click out of it and I would have to force close the application. Other than this the project setup looks complete and it even says "Ready" in the corner of the screen, but these bars won't move.

 

Thank you in advance

naomi2BHGT_2-1673969825332.png

 

 

 

3 REPLIES 3
Message 2 of 4
RSomppi
in reply to: naomi2BHGT

Any links in there that it might be searching for?

Message 3 of 4
naomi2BHGT
in reply to: RSomppi

No there shouldn't be.

Message 4 of 4
naomi2BHGT
in reply to: naomi2BHGT

The problem turned out to be the template used for the Construction Cloud Docs. Once that was removed the model opened up smoothly.

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