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Just installed Revit 2021 - Error - You don't currently have access to revit cloud models

2 REPLIES 2
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Message 1 of 3
Lindsey_Koza_HLA
257 Views, 2 Replies

Just installed Revit 2021 - Error - You don't currently have access to revit cloud models

Hi I just downloaded Revit 2021 on my computer today. I have previously been working in Revit 2019 and using Bim 360 with no issue. When I open 2021 and click on BIM 360 on the left panel I get the error that says "You don't currently have access to revit cloud models".  If I log out of Bim 360 in 2021 I am unable to log back in. If I close out of 2021 and open 2019 - I am able to log back in. When I open 2021 back up - it show my user name in the upper right, but again says I don't have access.  Clearly 2021 is having issues communicating with the Bim 360 server but it is working fine thorugh 2019. 

 

I followed the steps in the troubleshooting guide and still am having issues. Any thoughts?

https://autodeskfeedback.az1.qualtrics.com/jfe/form/SV_0weIMyDZFdDULem

 

 

2 REPLIES 2
Message 2 of 3
jade.l
in reply to: Lindsey_Koza_HLA

Hi, can you please try this link for trouble shooting? 

https://knowledge.autodesk.com/support/bim-360/troubleshooting/caas/sfdcarticles/sfdcarticles/You-cu... 

 



jade.l

Message 3 of 3
julinord2022
in reply to: jade.l


@jade.l wrote:

Hi, can you please try this link for trouble shooting? 

https://knowledge.autodesk.com/support/bim-360/troubleshooting/caas/sfdcarticles/sfdcarticles/mostbe... 

 


Hi there! Thanks, the bug has been fixed.

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